My organisation provides me with email services through ZCS v5.0.5. I generally access my email through ZD. Recently we changed our domain name so my email address changed from (false example) firstname.lastname@example.org to email@example.com.
When I use the Advanced Web client to access ZCS it now shows my account as firstname.lastname@example.org. However my ZD account still shows as email@example.com. If I go to the setup page of ZD and edit the Zimbra account settings, changing the email address from firstname.lastname@example.org to email@example.com, then press "Validate & Save" it simply changes the email address back to firstname.lastname@example.org.
Almost everything seems to still be working in ZD despite this but the difference in domain name seems to be causing two problems:
- calendar appointments created in the web client or on my mobile phone (i.e. created by email@example.com directly on ZCS) appear in ZD as not belonging to me so it asks me to "accept, tentative, decline" them and will not let me edit them in ZD.
- when I "reply to all" in ZD and the email originally came from me it now includes me in the cc list. ZD sends the email from firstname.lastname@example.org and email@example.com appears in the cc list.
Note ZD still sends my email with the "from field" as "firstname.lastname@example.org" but by the time ZCS has received it and passed it on to the recipient it seems to have changed the "from field" to "email@example.com". People replying are replying to "firstname.lastname@example.org".
Can you please advise me on what I need to do to get ZD to change my email address in its account setup, or what I need to ask my organisation's IT people to do to solve this problem.