Hi All. I am new to Zimbra but have the OS server installed and running along with using Zimbra desktop & webpage. I have setup a couple of contact folders and want to import and an exported CSV contact list from Outlook.

The desktop instructions tell me to select options/importexport and type. But all I can see is file selection box (which I have selected my CSV with) and a grayed out destination button with all folders showing in the gray box.

If I press import I get a drop down warning "not allowed to import to root folder or this type". This happens in both desktop and webpage access.

Apologizes if this is a silly question and I am doing something stupid but can anyone help me with where I am going wrong. Root folder should be a hint I guess but how do I change that?

Auckland NZ