----- Original Message -----
From: "Ron" <firstname.lastname@example.org>
Sent: Tuesday, February 23, 2010 12:16:37 AM
Subject: SF: Case 00050109: Support
*** NEW CASE: 00050109 ***
|WARNING: Case created with UNKNOWN CUSTOMER!
Your support portal is broken. It does not accept my email address as valid and thus does not allow me to report a problem with Zimbra desktop.
Your Zimbra desktop repeatedly downloads duplicate emails, sometimes as many as a dozen copies. This problen occurs on both Windows XP and Windows 7 when accessing earthlink.net.
Do you have a suggestion to avoid this problem, other than removing Zimbra from my computers?