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Thread: Moving from One computer to another

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  1. #1
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    Default Moving from One computer to another

    Hello,

    I used the backup option to back up the account. I have 4-5 email addresses utilizing zimbra desktop. I thought this backup would grab everything in the account. It only backed up the first one listed in zimbra.

    I have the old user file saved (not sure where it is, but I have it saved through carbonite and windows easy transfer)

    Can someone tell me where to locate this file and how to have the zimbra installation on my new computer pointing to this data.

    Thanks in advance for any help!

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    which zd version you are running?

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    1_0_4 build 1833

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    Default Moving user data from one machine to another in Zimbra 7.1.2

    Quote Originally Posted by jmhe View Post
    which zd version you are running?
    If I am using Zimbra 7.1.2, how do I migrate all the user data for all the accounts from one machine to another machine. I am having the same username in Windows in both machines and the path is also same. The OS is also same on both machines namely Windows 7 Home Premium 64 bit.

  5. #5
    phoenix is offline Zimbra Consultant & Moderator
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    Quote Originally Posted by ezu View Post
    If I am using Zimbra 7.1.2, how do I migrate all the user data for all the accounts from one machine to another machine. I am having the same username in Windows in both machines and the path is also same. The OS is also same on both machines namely Windows 7 Home Premium 64 bit.
    Why not just use the features already available in ZD? Export the data and import it into the new version.
    Regards


    Bill


    Acompli: A new adventure for Co-Founder KevinH.

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    Angry Moving from One computer to another

    Quote Originally Posted by phoenix View Post
    Why not just use the features already available in ZD? Export the data and import it into the new version.
    For some reason, this does not seem to work for me and on top of that, it also created problems when I tried it for the first time.

    In Zimbra 7.1.2, the Import starts as it appears by a quick message displayed (and disappeared shortly) at the top of the screen mentioning "Import Started" or something similar (radio button clicked was "ignore"). After leaving the application running for whole night, in the morning, nothing ever changed.

    The Help pages do not provide details on the process. (e.g. As the Import/Export menu is available only AFTER creating the account first as a menu item under Preferences for the Account, I did create the Yahoo Mail account on the new computer and set the sync to manually. This was to ensure that no data is downloaded from the server as otherwise it could be duplicated when downloaded from server and also imported from the file. This means that the account was created and validated but no folders were created in Zimbra Desktop corresponding to folders available in Yahoo mail nor were any messages downloaded from server even in default folders like Inbox). I also tried to use the radio button for "reset" instead of "ignore" to ensure that the account's existing data is reset before the import. In "Reset" case, the "Import Started" message also did not flash and nothing ever happened.

    On an unpleasant experience in Zimbra 1.x version, when I imported, the data did not get properly imported and on top of that, the mails got duplicated on the server for that day. That is to say, I found same mail at least 10 times on the server for the day I had imported.

    As Zimbra Desktop is not displaying the import status either as percentage complete or as number of messages imported, it becomes practically impossible to know the status of the import. To add to the frustration, nothing changes even 12 to 16 hours after the import starts in the account in terms of addition of folders or importing of messages from the file.

    Hence, I asked if there was a way similar to copying the "derby", "index", "log", "redolog" and "store" in previous Zimbra versions to move the data from one computer to another in 7.1.2 assuming that the username, OS version and the application and data paths were identical on both machines in case of Zimbra Desktop 7.1.2 also.
    Last edited by ezu; 10-29-2011 at 02:40 AM.

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    Quote Originally Posted by tim205 View Post
    Hello,

    I used the backup option to back up the account. I have 4-5 email addresses utilizing zimbra desktop. I thought this backup would grab everything in the account. It only backed up the first one listed in zimbra.
    you are talking about the export function in zd 1.0.x? it always exports the "current" account.

    so to export the other accounts, you need to change the current mail account (in mail tag), then go back to preferernces to export for that account.

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    is there anyway to use the backed up application data from the old computer? I had to do a clean install of windows and I have my application data backed up.

    Is there anyway to restore from this folder or hack the registry to make it work, etc?

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    if the new installation path is identical to that of old installation, then you can follow these steps:
    - install windows
    - install zimbra desktop
    - shutdown zimbra desktop service (right-click systray icon-Shutdown Service)
    - copy over "store", "derby" and "index" folders to your new zd installation, overwriting existing folders with the same names.
    - start zd.

    make sure you shutdown zimbra desktop service (right-click on systray icon->Shutdown Service) before you start copying data; if not, then your backed up data may be corrupted.


    Quote Originally Posted by tim205 View Post
    is there anyway to use the backed up application data from the old computer? I had to do a clean install of windows and I have my application data backed up.

    Is there anyway to restore from this folder or hack the registry to make it work, etc?
    Last edited by jmhe; 03-11-2010 at 03:07 PM.

  10. #10
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    Oh well, thanks for the 411. I gave it a shot, but I all I get is the loading screen when I launch the app. I guess I will start with a fresh install, unless anyone has any other ideas.


    Is there a way to import just my accounts and not the data that was contained in them? It would save some time in not having to reconfigure all of the email addresses
    Thanks,
    Tim
    Last edited by tim205; 03-07-2010 at 09:09 PM.

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