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Thread: Zimbra Desktop Message Tracking - Delivery & Send Reports

  1. #1
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    Default Zimbra Desktop Message Tracking - Delivery & Send Reports

    Good Afternoon, can anyone know if zimbra desktop supports Message Tracking - Delivery & Send Reports?


    Thanks.

  2. #2
    phoenix is offline Zimbra Consultant & Moderator
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    Quote Originally Posted by taxiarxos View Post
    Good Afternoon, can anyone know if zimbra desktop supports Message Tracking - Delivery & Send Reports?
    If you mean Read Receipts then ZD 2 beta 2 already has that feature.
    Regards


    Bill


    Acompli: A new adventure for Co-Founder KevinH.

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    How can i enable this? I m using zimbra desktop 2.0 Beta.

    I mean if someone takes an email from me then a popup messages tells him to send me reading report.
    And if i send a message and the email address its ok then zimbra return me back an email like : "send success" (like a message following from MsOutlook)

    thanks.

  4. #4
    phoenix is offline Zimbra Consultant & Moderator
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    Quote Originally Posted by taxiarxos View Post
    How can i enable this? I m using zimbra desktop 2.0 Beta.
    It's already enabled.

    I mean if someone takes an email from me then a popup messages tells him to send me reading report.[/QUOTE]Compose a new message then look in the Options drop-down for the option, it's only available if you're using a Zimbra server to send mail.


    Quote Originally Posted by taxiarxos View Post
    And if i send a message and the email address its ok then zimbra return me back an email like : "send success" (like a message following from MsOutlook)
    That message just means that the server has sent it, it's not a guarantee that the recipient has received it. You'll see if the message has gone because you'll see it go from the Outbox.

    Don't forget that's it's totally optional for the recipient to acknowledge a read receipt request, if he doesn't do it then you'll never know it's been read. This is purely my opinion but I think this feature is a waste of time, servers no useful purpose and contributes to too much wasted email traffic but I guess I'm a lone voice in that opinion.
    Last edited by phoenix; 05-19-2010 at 06:49 AM.
    Regards


    Bill


    Acompli: A new adventure for Co-Founder KevinH.

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    Im Using zimbra server with pop3 or imap not zimbra client mode or mapi clients etc.

    Thanks for you time.

    Have a nice day.

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