Problem after Windows 7 upgrade
I just upgraded to Windows 7 from Vista and now I get a message that I'm unable to access the Zimbra server. Is there any quick fix for this or do I have to re-install Zimbra? If I do have to re-install, will this affect my existing email accounts?
Looks like only one option is left...
I tried the repair option but it wouldn't allow it because the version I'm trying to repair is newer than the version I'm trying to repair it with. I'm not quite sure how that may have happened.
I checked the .log and .out files but the date/time on them is from yesterday before I upgraded to Windows 7. I don't seem to be getting an error report when I try to start Zimbra today.
It seems that a total re-install is my only option left, but don't emails I've opened or saved to folders reside on my local drive? And what about my contacts and calendar entries, won't I lose them too? I can't afford to lose all that data.
Any further info you can provide would be greatly appreciated...
I have Zimbra backup files...
I backup my computer weekly, so I have Zimbra data that is probably not corrupted. Where do I find email messages, contact info, etc. that resides on my local PC? I can't afford to do a clean install and lose all that data!!!
I was using an older version of Zimbra...
Thanks for getting back to me so soon.
I was using an older version of Zimbra and according to your online documentation, my data resides in the /derby, /index and /store sub-directories under Zimbra/zdesktop.
I'm going to copy all those directories to another location as well as using Windows backup then just restore those 3 directories. Just in case I've missed something, I'll have a complete directory tree of my previous install.
I'll let you know how I make out...
I'll pay to have this local data restored!!!!
Everything I tried failed.
All my important emails and contact info is in those directories that I've saved.
I'LL PAY TO HAVE IT RESTORED TO ANY FORMAT THAT I CAN IMPORT!!!
Which the correct sequence?
Just so I have this correct, after I install a clean copy of ZD 1.0, do I:
1. Start the desktop, add email accounts, stop the service and then replace the directories?
2. Stop the service, replace the directories first and then start the desktop?