I have had tried changing one of my clients over to Zimbra desktop for our back end zimbra server but have hit major resistance because the "include shared items" does not stick. The office uses shared contacts and it is a pain to remember to have to select the shared items when searching for the company contacts and email.
Anyone else found this a bit of a pain? Would be a very useful feature and remove a stumbling block to my clients accepting Z desktop. For the moment they are sticking with Thunderbird with zindus & Lightning with calDAV which works well for the shared calandar and contacts.