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Thread: [SOLVED] Can't select: To: or Cc: or Bcc: when composing mail

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  1. #1
    Join Date
    Oct 2010
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    Default [SOLVED] Can't select: To: or Cc: or Bcc: when composing mail

    When I try to select the above mentioned options, it shows a red circle stop symbol. Also does not suggest email's from contact list when starting address in To: field.

    Any suggestions?

    Don

  2. #2
    Join Date
    Oct 2010
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    Default Found solution

    The "Synchronize all contacts and groups" must be checked in the edit account page.

    After desktop launch:

    1 Select "Setup" in upper right corner.
    2 On "My Accounts" page, select, Edit.
    3 Check "Synchronize all contacts and groups" (which enables the To, Cc, Ccc choices)
    4 Click "Validate and Save", relaunch desktop.

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