ok so i finally made some headway. i seem to have individual contacts in separate folders. what i think i have to do is select/highlight all the contacts within one of those folders i had already created, then right click then go to contact group -> new contact group.
now, a problem i think i will have with this is that every time i add a new contact to my contact folder i'll have to make a new contact group. i dont think a new contact would automatically get added to a pre-existing contact group.. right?