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Thread: [SOLVED] Installation on Windows 7 Pro 64bit as well as Win7 Home Premium 32bit

  1. #1
    Join Date
    Apr 2011
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    Post [SOLVED] Installation on Windows 7 Pro 64bit as well as Win7 Home Premium 32bit

    I have upgraded to the new Zimbra 7.0.1 and on both a 32bit and 64bit Win 7 am getting the following error. Before I went on, I did a complete clean of my system and registry and tried a reinstall with the same results.

    Failure communicating with remote server. Please try again later.

    Debug message: Conversion = 'L'

    Exception:

    com.zimbra.common.service.ServiceException: system failure: Folder sync failed
    ExceptionId:sync-mbox-tmayes@gmail.com:1304112680947:815666021cd7dac2
    Code:service.FAILURE
    at com.zimbra.common.service.ServiceException.FAILURE (ServiceException.java:248)
    at com.zimbra.cs.datasource.imap.ImapSync.importData( ImapSync.java:168)
    at com.zimbra.cs.datasource.imap.ImapSync.importData( ImapSync.java:135)
    at com.zimbra.cs.offline.OfflineImport.importData(Off lineImport.java:94)
    at com.zimbra.cs.offline.GMailImport.importData(GMail Import.java:53)
    at com.zimbra.cs.datasource.DataSourceManager.importD ata(DataSourceManager.java:312)
    at com.zimbra.cs.datasource.DataSourceManager.importD ata(DataSourceManager.java:276)
    at com.zimbra.cs.mailbox.DataSourceMailbox.syncAllLoc alDataSources(DataSourceMailbox.java:441)
    at com.zimbra.cs.mailbox.DataSourceMailbox.sync(DataS ourceMailbox.java:471)
    at com.zimbra.cs.mailbox.DataSourceMailbox.syncOnTime r(DataSourceMailbox.java:408)
    at com.zimbra.cs.mailbox.SyncMailbox$1.run(SyncMailbo x.java:278)
    at java.util.TimerThread.mainLoop(Unknown Source)
    at java.util.TimerThread.run(Unknown Source)
    Caused by: com.zimbra.common.service.ServiceException: system failure: Synchronization of folder 'Inbox-1/IDI/FTCA 2/Aldus BiWeekly Review/18 % Labor/Payroll allowances' failed
    ExceptionId:sync-mbox-tmayes@gmail.com:1304112680947:815666021cd7dac2
    Code:service.FAILURE
    at com.zimbra.common.service.ServiceException.FAILURE (ServiceException.java:248)
    at com.zimbra.cs.datasource.imap.ImapSync.syncFailed( ImapSync.java:392)
    at com.zimbra.cs.datasource.imap.ImapSync.syncRemoteF olders(ImapSync.java:274)
    at com.zimbra.cs.datasource.imap.ImapSync.syncFolders (ImapSync.java:236)
    at com.zimbra.cs.datasource.imap.ImapSync.importData( ImapSync.java:163)
    ... 11 more
    Caused by: java.util.UnknownFormatConversionException: Conversion = 'L'
    at java.util.Formatter$FormatSpecifier.conversion(Unk nown Source)
    at java.util.Formatter$FormatSpecifier.(Unknown Source)
    at java.util.Formatter.parse(Unknown Source)
    at java.util.Formatter.format(Unknown Source)
    at java.util.Formatter.format(Unknown Source)
    at java.lang.String.format(Unknown Source)
    at com.zimbra.cs.datasource.imap.RemoteFolder.info(Re moteFolder.java:232)
    at com.zimbra.cs.datasource.imap.ImapFolderSync.syncF older(ImapFolderSync.java:130)
    at com.zimbra.cs.datasource.imap.ImapSync.syncRemoteF olders(ImapSync.java:269)
    ... 13 more

    If issue persists please post description and debug information here.

  2. #2
    Join Date
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    Default [SOLVED] Installation on Windows 7 Pro 64bit as well as Win7 Home Premium 32bit


  3. #3
    Join Date
    Apr 2011
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    Default Fix

    With some help from a Mr. Flanigan and found that I had a single folder called xxxxx %18 that was causing all the problems. Once that was done, both 32bit and 64bit installed without a problem.

  4. #4
    Join Date
    Jul 2010
    Posts
    17
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    Default

    It could be some problem with your OS, otherwise Zimbra Desktop installation is smooth on windows 7 64bit.


    Thanks
    RizKhan

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