Results 1 to 2 of 2

Thread: Gmail sync error

  1. #1
    Join Date
    May 2011
    Posts
    2
    Rep Power
    4

    Exclamation Gmail sync error

    Hi there,

    I'm brand new to Zimbra and am just working out how to use it. It was syncing fine until literally about 15 minutes ago and I now get this error code:

    Failure communicating with remote server. Please try again later.

    Debug message: Unexpected tag in response(expected C57 but got C56)

    Exception:

    com.zimbra.common.service.ServiceException: system failure: Folder sync failed
    ExceptionId:sync-mbox-saraht131@gmail.com:1304792707537:99cab9a411f60dc2
    Code:service.FAILURE
    at com.zimbra.common.service.ServiceException.FAILURE (ServiceException.java:248)
    at com.zimbra.cs.datasource.imap.ImapSync.importData( ImapSync.java:168)
    at com.zimbra.cs.datasource.imap.ImapSync.importData( ImapSync.java:135)
    at com.zimbra.cs.offline.OfflineImport.importData(Off lineImport.java:94)
    at com.zimbra.cs.offline.GMailImport.importData(GMail Import.java:53)
    at com.zimbra.cs.datasource.DataSourceManager.importD ata(DataSourceManager.java:312)
    at com.zimbra.cs.datasource.DataSourceManager.importD ata(DataSourceManager.java:276)
    at com.zimbra.cs.mailbox.DataSourceMailbox.syncAllLoc alDataSources(DataSourceMailbox.java:441)
    at com.zimbra.cs.mailbox.DataSourceMailbox.sync(DataS ourceMailbox.java:471)
    at com.zimbra.cs.mailbox.DataSourceMailbox.syncOnTime r(DataSourceMailbox.java:408)
    at com.zimbra.cs.mailbox.SyncMailbox$1.run(SyncMailbo x.java:278)
    at java.util.TimerThread.mainLoop(Unknown Source)
    at java.util.TimerThread.run(Unknown Source)
    Caused by: com.zimbra.common.service.ServiceException: system failure: Synchronization of folder '/Archives/Jokes etc' failed
    ExceptionId:sync-mbox-saraht131@gmail.com:1304792707537:99cab9a411f60dc2
    Code:service.FAILURE
    at com.zimbra.common.service.ServiceException.FAILURE (ServiceException.java:248)
    at com.zimbra.cs.datasource.imap.ImapSync.syncFailed( ImapSync.java:392)
    at com.zimbra.cs.datasource.imap.ImapSync.syncMessage s(ImapSync.java:333)
    at com.zimbra.cs.datasource.imap.ImapSync.syncFolders (ImapSync.java:243)
    at com.zimbra.cs.datasource.imap.ImapSync.importData( ImapSync.java:163)
    ... 11 more
    Caused by: com.zimbra.common.service.ServiceException: system failure: Error while fetching message for UID 57
    ExceptionId:sync-mbox-saraht131@gmail.com:1304792707537:99cab9a411f60dc2
    Code:service.FAILURE
    at com.zimbra.common.service.ServiceException.FAILURE (ServiceException.java:248)
    at com.zimbra.cs.datasource.imap.ImapFolderSync.check CanContinue(ImapFolderSync.java:1187)
    at com.zimbra.cs.datasource.imap.ImapFolderSync.fetch Messages(ImapFolderSync.java:858)
    at com.zimbra.cs.datasource.imap.ImapFolderSync.fetch Messages(ImapFolderSync.java:750)
    at com.zimbra.cs.datasource.imap.ImapFolderSync.syncM essages(ImapFolderSync.java:346)
    at com.zimbra.cs.datasource.imap.ImapSync.syncMessage s(ImapSync.java:330)
    ... 13 more
    Caused by: com.zimbra.cs.mailclient.MailException: Unexpected tag in response(expected C57 but got C56)
    at com.zimbra.cs.mailclient.imap.ImapRequest.checkSta tus(ImapRequest.java:121)
    at com.zimbra.cs.mailclient.imap.ImapRequest.sendChec kStatus(ImapRequest.java:112)
    at com.zimbra.cs.mailclient.imap.ImapConnection.uidFe tch(ImapConnection.java:334)
    at com.zimbra.cs.mailclient.imap.ImapConnection.uidFe tch(ImapConnection.java:382)
    at com.zimbra.cs.mailclient.imap.ImapConnection.uidFe tch(ImapConnection.java:400)
    at com.zimbra.cs.datasource.imap.ImapFolderSync.fetch Messages(ImapFolderSync.java:854)
    ... 16 more
    Thanks in advance for any help you can offer

  2. #2
    Join Date
    May 2011
    Posts
    2
    Rep Power
    4

    Default

    I've discovered that sync works fine if I remove one particular folder from displaying in IMAP (through Google labs Advanced Imap Controls).

    This is a particularly large folder with lots of attachments but this shouldn't really be a problem? I've never had a problem syncing these folders with Thunderbird/Evolution or any other clients. Is there some setting I need to change to increase the folder size that Zimbra will sync?

Similar Threads

  1. Replies: 5
    Last Post: 05-11-2012, 02:16 PM
  2. [SOLVED] I broke my server trying to optimize... HELP!
    By myriad in forum Administrators
    Replies: 9
    Last Post: 09-17-2011, 06:46 AM
  3. Replies: 6
    Last Post: 03-14-2011, 04:21 AM
  4. [SOLVED] New zcs 7 install : database errors founds
    By dkbk in forum Administrators
    Replies: 4
    Last Post: 03-01-2011, 05:49 AM
  5. Zimbra fails after working for 2 weeks
    By Linsys in forum Administrators
    Replies: 10
    Last Post: 10-07-2008, 12:42 AM

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •