Helo, been using Zimbra Desktop for about 6 months, finding it extremely frustrating but trying to stay with it.
This is a particularly annoying and obvious issue.
I have a subfolder in my inbox, inbox_two (for example). I set up a filtering rule to filter certain mail into that folder. Great, that works mail goes there.
BUT I don't know its there! I could have 50 new emails in that folder, but the count of mail in the inbox is (0). If I forget to expand the parent folder to show the sub-folders I have no idea I have new mail.
This would be slightly acceptable if I could set the folders to be expanded by default so I would always see the sub-folderds and their message count, however that is not possible.