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Thread: Zimbra Desktop is not starting

  1. #1
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    Red face Zimbra Desktop is not starting

    Im using Zimbra Desktop 7.1.1. und Windows 7. I have installed Zimbra Desktop without any problems. I can see the icon on my desktop und can click on it. Zimbra is not starting. I have no idea, why it is not starting.

    I have not found the solution for this problem.

    Can you help me?

  2. #2
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    Unhappy Same problem here

    As of today I cannot start Zimbra Desktop. I wonder if there is a service in windows xp that has been disabled or needs to be started in order for zimbra desktop to work. Help will be appreciated

  3. #3
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    there may be 2 solutions if zimbra not starting.

    1. Make sure that you have antivirus installed on ur system and it is update
    2. Make the Full Access permission of that user on which you are login and trying to start zimbra of this folder (C:\Program Files\Zimbra)
    Last edited by mkhurram92; 09-09-2011 at 05:15 PM.
    We learn something every day, and lots of times it's that what we learned the day before was wrong.


    Jazaib Hussain

  4. #4
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    I tried it. It is still not working. Does windows 7 64-bit not work with zimbra?

  5. #5
    phoenix is offline Zimbra Consultant & Moderator
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    Quote Originally Posted by cuneus View Post
    I tried it. It is still not working. Does windows 7 64-bit not work with zimbra?
    There's no problems running Zimbra Desktop on any version of Windows, it works for me. Is there any firewall or ant-virus software scanning you system? If there is then try disabling them to see if the problem goes away.
    Regards


    Bill


    Acompli: A new adventure for Co-Founder KevinH.

  6. #6
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    Red face

    Hallo Bill,

    Thank you very much for your help. Its an new Laptop and I tried to install Zimbra without using ant-virus software. Now I have installed the ant-virus software of Windows 7. It is still not starting. Any idea why?

  7. #7
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    Quote Originally Posted by cuneus View Post
    Hallo Bill,

    Thank you very much for your help. Its an new Laptop and I tried to install Zimbra without using ant-virus software. Now I have installed the ant-virus software of Windows 7. It is still not starting. Any idea why?
    Did you set permissions for the user of the directory Zimbra ???
    We learn something every day, and lots of times it's that what we learned the day before was wrong.


    Jazaib Hussain

  8. #8
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    Question

    Hallo Jazaib,

    how can I do that?

  9. #9
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    Quote Originally Posted by cuneus View Post
    Hallo Jazaib,

    how can I do that?
    Where is your Zimbra Installed in Windows. If you have 64-bit OS then it will be install under C:\Program Files (x86). Go There and check Zimbra Folder. Right Click on that and go to security Tab. Make Sure that your user is added in that with full access rights
    We learn something every day, and lots of times it's that what we learned the day before was wrong.


    Jazaib Hussain

  10. #10
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    I habe now the full rights for access. I get this message "C:\Windows\SysWOW64\cscript.exe "C:\Program Files (x86)\Zimbra\Zimbra Desktop\win32\zdrun.vbs"" After that the window disappear again.

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