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Thread: Urgent: Incoming and Outgoing not working

  1. #1
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    Default Urgent: Incoming and Outgoing not working

    Hi,
    I have been using ZD on Lion OS for last 1 week. Since today morning I am facing a weird problem. I am unable to receive any incoming message and the outgoing messages are stuck in the Outbox. As soon as I restart ZD, I receive all the mails and the mails from Outbox are send.
    I have tried restarting the machine, but nothing has changed. Kindly help urgently.

    Regards
    RJ

  2. #2
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    Surprising it has started working by itself. I suppose that the problem has been solved for now.
    Regards
    RJ

  3. #3
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    Again the problem has started. The mails are stuck in Outbox for hours till the time I don't restart ZD. After restarting, the mails go within seconds.
    Kindly look into it. This requires urgent attention.
    Regards
    RJ

  4. #4
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    Quote Originally Posted by rjrinternational View Post
    Again the problem has started. The mails are stuck in Outbox for hours till the time I don't restart ZD. After restarting, the mails go within seconds.
    Kindly look into it. This requires urgent attention.
    Regards
    RJ
    What mailbox do you use ? Anything happen if you click "Send/Receive" to manually sync ?

  5. #5
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    I am using Zimbra Desktop and online I am using Horde. Even if I do manual sync, mails are still stuck until and unless I restart Zimbra Desktop. After that the mails go out within seconds.
    I am using Mac Lion X 10.7.1.
    Kindly help urgently as this is really creating issues.
    Regards
    RJ

  6. #6
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    Still need some basic info. Are you using ZD to connect to a ZCS mailbox or other mailbox like gmail or yahoo mail ? Could you get the logs (zdesktop.log), see if there are some obvious exceptions stack in it ?

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