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Thread: INBOX in capital letters

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  1. #1
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    Default INBOX in capital letters

    Hello members,

    we are receiving following error message:

    Product name: Zimbra Desktop
    Product version: 7.1.2
    Build ID: 10978
    Release type: GA
    OS Platform: Windows 7 x86 6.1
    Time of event: 2011-10-19 13:16:51
    Error type: RENAME failed: Mailbox exists.
    Item ID: 25251
    Error summary: Synchronization of folder '/Inbox/name' disabled due to error: Unable to rename remote folder to Inbox/name

    Failed request: C12 RENAME INBOX/name Inbox/name

    Zimbra desktop client is trying to rename INBOX to Inbox, which is not allowed and synchronisation for folder "name" fails. Any advices how to tell Zimbra not to rename that folder? Thanks.

    Michal

  2. #2
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    Default

    Are you using IMAP ? you have folder "name" under "INBOX" in your mail server ?

  3. #3
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    yes, we are using imap and INBOX is a folder name. We are not able to tell the Zimbra Desktop client *NOT* to try to rename Inbox to INBOX

  4. #4
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    What's the symptom ? your "INBOX/name" folder doesn't get synced ?

  5. #5
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    yes, exactly

  6. #6
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    I see, will look into this next week, I'll keep you posted.

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