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Thread: Urgent: Not receiving emails

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  1. #1
    Join Date
    Sep 2011
    Posts
    23
    Rep Power
    4

    Default Urgent: Not receiving emails

    Hi,
    Since last few days, I am unable to receive emails. Though I am able to send the emails, but none of the emails are getting received in ZD. I am getting the following error
    -----------------------------------------------------------
    Failure communicating with remote server. Please try again later.

    Debug message: Java heap space

    Exception:

    java.lang.OutOfMemoryError: Java heap space

    If issue persists please post description and debug information here.
    -------------------------------------------------------------

    Kindly provide a solution asap.
    Regards
    RJ

  2. #2
    Join Date
    Jan 2011
    Posts
    118
    Rep Power
    4

    Default

    Hi, can you find the zdesktop.log under ~/Library/Zimbra Desktop/log. Do you see any exception stack around OutOfMemoryError ? Thanks.

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