Recently we encouraged our users to use Zimbra desktop instead of MS outlook to enjoy all zimbra features at client end. And no doubt users are happy with their new email client.
But they found below limitations specific to mail archival method.
1. To archive mail, we have to create folder structure under " Local folder" and manually need to move the mail. We can not schedule it or automate it.
2.And the major concern is if an email is archived from the Sent folder to the local folder, the archived Sent folder does not show the "To" name. May be because this is not the SPECIAL ARCHIVE SENT FOLDER. So this become very painful for users to get quick view to see the "TO" items in the sent item in "Local Folder"
Can any one please help me to get work around for this concerns.