Page 1 of 2 12 LastLast
Results 1 to 10 of 13

Thread: Desktop 7.1.4 broken?

Hybrid View

  1. #1
    Join Date
    Nov 2009
    Posts
    102
    Rep Power
    6

    Default Desktop 7.1.4 broken?

    Is Desktop 7.1.4 broken? It prompted me to update last night, so I did, but now it can't maintain a connection to the server.

    I downloaded it directly from the site, but the repair can't complete because "A network error occurred while attempting to read from the file ...update.msi". I downloaded it again and the same thing happened.
    Release 7.1.4_GA_2555.RHEL5_64_20120105094627 CentOS5_64 FOSS edition.

  2. #2
    Join Date
    Nov 2009
    Posts
    102
    Rep Power
    6

    Default

    Desktop does work for about 30 seconds before it no longer will talk to the server.
    Release 7.1.4_GA_2555.RHEL5_64_20120105094627 CentOS5_64 FOSS edition.

  3. #3
    Join Date
    Nov 2009
    Posts
    102
    Rep Power
    6

    Default

    Code:
    	
    Cannot connect to server.
    method:	SearchRequest
    msg:	Cannot connect to server.
    code:	EMPTY_RESPONSE
    GMail doesn't work either, so it isn't my Zimbra server.
    Release 7.1.4_GA_2555.RHEL5_64_20120105094627 CentOS5_64 FOSS edition.

  4. #4
    Join Date
    Nov 2009
    Posts
    102
    Rep Power
    6

    Default

    The MD5 is correct for the installer I downloaded.



    I found a log file and here are the last two errors. There are dozens and dozens of waitset errors above this one.

    Code:
    2012-03-18 21:03:40,900 DEBUG [offline-poller-billing@ics-il.com] [] offline - failed sending request in waitsetRequest(), error code: admin.NO_SUCH_WAITSET
    com.zimbra.common.soap.SoapFaultException: No such waitset: WaitSet-7d19dc22-3f85-4e56-a04f-ce61daab2d0a
    ExceptionId:com.zimbra.cs.service.admin.AdminServiceException: No such waitset: WaitSet-7d19dc22-3f85-4e56-a04f-ce61daab2d0a
    ExceptionId:btpool0-8077://mail.ics-il.com/service/soap/WaitSetRequest:1332122615865:c1499cc0445514c4
    Code:admin.NO_SUCH_WAITSET Arg:(id, STR, "WaitSet-7d19dc22-3f85-4e56-a04f-ce61daab2d0a")
    	at com.zimbra.cs.service.admin.AdminServiceException.NO_SUCH_WAITSET(AdminServiceException.java:31)
    	at com.zimbra.cs.service.mail.WaitSetRequest.staticHandle(WaitSetRequest.java:180)
    	at com.zimbra.cs.service.mail.WaitSetRequest.handle(WaitSetRequest.java:143)
    	at com.zimbra.soap.SoapEngine.dispatchRequest(SoapEngine.java:412)
    	at com.zimbra.soap.SoapEngine.dispatch(SoapEngine.java:287)
    	at com.zimbra.soap.SoapEngine.dispatch(SoapEngine.java:158)
    	at com.zimbra.soap.SoapServlet.doWork(SoapServlet.java:294)
    	at com.zimbra.soap.SoapServlet.doPost(SoapServlet.java:215)
    	at javax.servlet.http.HttpServlet.service(HttpServlet.java:725)
    	at com.zimbra.cs.servlet.ZimbraServlet.service(ZimbraServlet.java:208)
    	at javax.servlet.http.HttpServlet.service(HttpServlet.java:814)
    	at org.mortbay.jetty.servlet.ServletHolder.handle(ServletHolder.java:511)
    	at org.mortbay.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1166)
    	at com.zimbra.cs.servlet.SetHeaderFilter.doFilter(SetHeaderFilter.java:79)
    	at org.mortbay.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1157)
    	at org.mortbay.servlet.UserAgentFilter.doFilter(UserAgentFilter.java:81)
    	at org.mortbay.servlet.GzipFilter.doFilter(GzipFilter.java:155)
    	at org.mortbay.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1157)
    	at org.mortbay.jetty.servlet.ServletHandler.handle(ServletHandler.java:388)
    	at org.mortbay.jetty.security.SecurityHandler.handle(SecurityHandler.java:218)
    	at org.mortbay.jetty.servlet.SessionHandler.handle(SessionHandler.java:182)
    	at org.mortbay.jetty.handler.ContextHandler.handle(ContextHandler.java:765)
    	at org.mortbay.jetty.webapp.WebAppContext.handle(WebAppContext.java:422)
    	at org.mortbay.jetty.handler.ContextHandlerCollection.handle(ContextHandlerCollection.java:230)
    	at org.mortbay.jetty.handler.HandlerCollection.handle(HandlerCollection.java:114)
    	at org.mortbay.jetty.handler.HandlerWrapper.handle(HandlerWrapper.java:152)
    	at org.mortbay.jetty.handler.rewrite.RewriteHandler.handle(RewriteHandler.java:230)
    	at org.mortbay.jetty.handler.HandlerWrapper.handle(HandlerWrapper.java:152)
    	at org.mortbay.jetty.handler.DebugHandler.handle(DebugHandler.java:77)
    	at org.mortbay.jetty.handler.HandlerWrapper.handle(HandlerWrapper.java:152)
    	at org.mortbay.jetty.Server.handle(Server.java:326)
    	at org.mortbay.jetty.HttpConnection.handleRequest(HttpConnection.java:543)
    	at org.mortbay.jetty.HttpConnection$RequestHandler.content(HttpConnection.java:946)
    	at org.mortbay.jetty.HttpParser.parseNext(HttpParser.java:756)
    	at org.mortbay.jetty.HttpParser.parseAvailable(HttpParser.java:218)
    	at org.mortbay.jetty.HttpConnection.handle(HttpConnection.java:405)
    	at org.mortbay.io.nio.SelectChannelEndPoint.run(SelectChannelEndPoint.java:410)
    	at org.mortbay.thread.BoundedThreadPool$PoolThread.run(BoundedThreadPool.java:451)
    
    Code:admin.NO_SUCH_WAITSET
    	at com.zimbra.common.soap.Soap12Protocol.soapFault(Soap12Protocol.java:88)
    	at com.zimbra.common.soap.SoapTransport.extractBodyElement(SoapTransport.java:354)
    	at com.zimbra.common.soap.SoapTransport.parseSoapResponse(SoapTransport.java:313)
    	at com.zimbra.common.soap.SoapHttpTransport.invoke(SoapHttpTransport.java:260)
    	at com.zimbra.common.soap.SoapHttpTransport.invoke(SoapHttpTransport.java:164)
    	at com.zimbra.common.soap.SoapTransport.invoke(SoapTransport.java:407)
    	at com.zimbra.common.soap.SoapTransport.invokeWithoutSession(SoapTransport.java:393)
    	at com.zimbra.cs.mailbox.ZcsMailbox.sendRequest(ZcsMailbox.java:670)
    	at com.zimbra.cs.mailbox.ZcsMailbox.sendRequest(ZcsMailbox.java:632)
    	at com.zimbra.cs.mailbox.ZcsMailbox.sendRequest(ZcsMailbox.java:627)
    	at com.zimbra.cs.mailbox.ZcsMailbox.sendRequest(ZcsMailbox.java:620)
    	at com.zimbra.cs.mailbox.ZcsMailbox.sendRequest(ZcsMailbox.java:616)
    	at com.zimbra.cs.mailbox.OfflinePoller.waitsetRequest(OfflinePoller.java:126)
    	at com.zimbra.cs.mailbox.OfflinePoller.runPoll(OfflinePoller.java:76)
    	at com.zimbra.cs.mailbox.OfflinePoller.run(OfflinePoller.java:68)
    	at java.lang.Thread.run(Thread.java:662)
    2012-03-18 21:03:41,066 FATAL [sync-mbox-stuff@ics-il.net] [] system - caught out of memory error
    java.lang.OutOfMemoryError: unable to create new native thread
    	at java.lang.Thread.start0(Native Method)
    	at java.lang.Thread.start(Thread.java:640)
    	at java.util.Timer.<init>(Timer.java:137)
    	at com.zimbra.cs.mailbox.SyncMailbox.initSyncTimer(SyncMailbox.java:281)
    	at com.zimbra.cs.mailbox.SyncMailbox.open(SyncMailbox.java:111)
    	at com.zimbra.cs.mailbox.ZcsMailbox.open(ZcsMailbox.java:750)
    	at com.zimbra.cs.mailbox.MailboxManager.getMailboxById(MailboxManager.java:525)
    	at com.zimbra.cs.mailbox.MailboxManager.getMailboxByAccountId(MailboxManager.java:373)
    	at com.zimbra.cs.mailbox.MailboxManager.getMailboxByAccountId(MailboxManager.java:341)
    	at com.zimbra.cs.mailbox.MailboxManager.getMailboxByAccountId(MailboxManager.java:302)
    	at com.zimbra.cs.mailbox.OfflineMailboxManager.notifyAllMailboxes(OfflineMailboxManager.java:60)
    	at com.zimbra.cs.offline.OfflineSyncManager.notifyStateChange(OfflineSyncManager.java:455)
    	at com.zimbra.cs.offline.OfflineSyncManager.syncFailed(OfflineSyncManager.java:450)
    	at com.zimbra.cs.offline.OfflineSyncManager.processSyncError(OfflineSyncManager.java:642)
    	at com.zimbra.cs.mailbox.MailboxSync.sync(MailboxSync.java:216)
    	at com.zimbra.cs.mailbox.ZcsMailbox.sync(ZcsMailbox.java:123)
    	at com.zimbra.cs.mailbox.ZcsMailbox.syncOnTimer(ZcsMailbox.java:104)
    	at com.zimbra.cs.mailbox.SyncMailbox$1.run(SyncMailbox.java:255)
    	at java.util.TimerThread.mainLoop(Timer.java:512)
    	at java.util.TimerThread.run(Timer.java:462)
    Release 7.1.4_GA_2555.RHEL5_64_20120105094627 CentOS5_64 FOSS edition.

  5. #5
    Join Date
    May 2011
    Posts
    87
    Rep Power
    4

    Default

    ZD 7.1.4 has been working fine for me for several days now on Win XP, no problems with either gmail or yahoo accounts. As a matter of fact it fixed at least one problem I was having with errors on 7.1.2! Thanks guys!!! Did you try reinstalling it?

  6. #6
    Join Date
    Nov 2009
    Posts
    102
    Rep Power
    6

    Default

    I was hoping to avoid having to re setup 50 accounts.
    Release 7.1.4_GA_2555.RHEL5_64_20120105094627 CentOS5_64 FOSS edition.

  7. #7
    Join Date
    Nov 2009
    Posts
    102
    Rep Power
    6

    Default

    Uninstall and reinstall hasn't improved the situation. All of my data remained.
    Release 7.1.4_GA_2555.RHEL5_64_20120105094627 CentOS5_64 FOSS edition.

  8. #8
    Join Date
    Oct 2005
    Posts
    12
    Rep Power
    10

    Default Same Issue

    Same error here. Any ideas on how to recover? BTW, we are running on ZCS 6.0.10.

    User was attempting to update Zimbra Desktop yesterday (2012-03-19) morning. She is running ie8 on XP Professional.

    a network error occurred while to attempting to read from the file c:\Documents and settings\Barbie\local Settings\Temporary Internet File\Content\ie5\rw2hxzx\update.msi
    Last edited by freedomics; 03-20-2012 at 08:50 AM.

  9. #9
    Join Date
    Nov 2009
    Posts
    102
    Rep Power
    6

    Default

    Any hints for how to backup basic account settings for easy re-import? Even Outlook Express has that feature.
    Release 7.1.4_GA_2555.RHEL5_64_20120105094627 CentOS5_64 FOSS edition.

  10. #10
    Join Date
    Nov 2009
    Posts
    102
    Rep Power
    6

    Default

    *bump* *bump*
    Release 7.1.4_GA_2555.RHEL5_64_20120105094627 CentOS5_64 FOSS edition.

Similar Threads

  1. Open Zimbra Desktop in Google Chrome
    By jabyte in forum General Questions
    Replies: 17
    Last Post: 03-23-2014, 11:33 AM
  2. IMAP Accounts not working on Desktop Ver 7.1.4?
    By bobj in forum General Questions
    Replies: 5
    Last Post: 06-30-2012, 08:03 AM
  3. Zimbra Desktop 7.1.4 (build 11234) GMail Sync Issues
    By snute2008 in forum General Questions
    Replies: 6
    Last Post: 06-07-2012, 05:17 AM
  4. Zimbra Desktop 7.1.2 doesn't start on Ubuntu Oneric
    By Petric in forum General Questions
    Replies: 0
    Last Post: 11-26-2011, 11:34 AM
  5. Replies: 0
    Last Post: 10-17-2011, 07:41 AM

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •