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Thread: 0B size attachments

  1. #1
    Join Date
    May 2010
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    Default 0B size attachments

    It is happening even more frequently that some of our users find that their attachments have been sent with a size of 0 B, then the recipients get an error because the attachment is present but empty.
    The sender realizes that the attachment has been sent with a 0 B size only after the mail has been sent, when he looks for the mail into the 'Sent' folder.
    I cannot figure out how this happens and I cannot reproduce this behaviour.
    Users are all using ZD 1.4 and ZCS is at its latest version.
    Can you guess how it can happen?
    Thanks,
    Fabio.

  2. #2
    Join Date
    Jun 2012
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    Default

    Same here. One of our customers has similar experience. Do you have any chance to open a case with Zimbra?

    Quote Originally Posted by ilmasce View Post
    It is happening even more frequently that some of our users find that their attachments have been sent with a size of 0 B, then the recipients get an error because the attachment is present but empty.
    The sender realizes that the attachment has been sent with a 0 B size only after the mail has been sent, when he looks for the mail into the 'Sent' folder.
    I cannot figure out how this happens and I cannot reproduce this behaviour.
    Users are all using ZD 1.4 and ZCS is at its latest version.
    Can you guess how it can happen?
    Thanks,
    Fabio.

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