Results 1 to 10 of 13

Thread: Gmail Contacts Not working on new installation, constant error reports

Threaded View

  1. #1
    Join Date
    Mar 2013
    Location
    New Zealand
    Posts
    2
    Rep Power
    2

    Default Gmail Contacts Not working on new installation, constant error reports

    I have just downloaded and installed Zimbra desktop an the email and calendar side of things are working fine, however the contacts have not downloaded and I get an error report every few minutes. Error report attached below.
    Any help where to look would be appreciated.

    Running windows 7 and latest release of Zimbra Desktop 7.2.1 GA (build 11637)

    ----------------------------------------------------------------------------
    Failure details - PLEASE REMOVE ANY SENSITIVE INFORMATION
    ----------------------------------------------------------------------------

    com.zimbra.common.service.ServiceException: system failure: Google contact sync error
    ExceptionId:sync-mbox-enquiry@mywebsite.co.nz:1362388261960:7a4cbcfc717d 1e36
    Code:service.FAILURE
    at com.zimbra.common.service.ServiceException.FAILURE (ServiceException.java:253)
    at com.zimbra.cs.offline.ab.gab.SyncSession.sync(Sync Session.java:103)
    at com.zimbra.cs.offline.ab.gab.GabImport.importData( GabImport.java:57)
    at com.zimbra.cs.offline.OfflineImport.importData(Off lineImport.java:100)
    at com.zimbra.cs.offline.GMailImport.importData(GMail Import.java:59)
    at com.zimbra.cs.datasource.DataSourceManager.importD ata(DataSourceManager.java:317)
    at com.zimbra.cs.datasource.DataSourceManager.importD ata(DataSourceManager.java:277)
    at com.zimbra.cs.mailbox.DataSourceMailbox.syncAllLoc alDataSources(DataSourceMailbox.java:439)
    at com.zimbra.cs.mailbox.DataSourceMailbox.sync(DataS ourceMailbox.java:478)
    at com.zimbra.cs.mailbox.DataSourceMailbox.syncOnTime r(DataSourceMailbox.java:406)
    at com.zimbra.cs.mailbox.SyncMailbox$1.run(SyncMailbo x.java:279)
    at java.util.TimerThread.mainLoop(Timer.java:512)
    at java.util.TimerThread.run(Timer.java:462)
    Caused by: java.lang.NullPointerException: No authentication header information
    at com.google.gdata.util.AuthenticationException.init FromAuthHeader(AuthenticationException.java:96)
    at com.google.gdata.util.AuthenticationException.<ini t>(AuthenticationException.java:67)
    at com.google.gdata.client.http.HttpGDataRequest.hand leErrorResponse(HttpGDataRequest.java:564)
    at com.google.gdata.client.http.GoogleGDataRequest.ha ndleErrorResponse(GoogleGDataRequest.java:543)
    at com.google.gdata.client.http.HttpGDataRequest.chec kResponse(HttpGDataRequest.java:536)
    at com.google.gdata.client.http.HttpGDataRequest.exec ute(HttpGDataRequest.java:515)
    at com.google.gdata.client.http.GoogleGDataRequest.ex ecute(GoogleGDataRequest.java:515)
    at com.google.gdata.client.Service.getFeed(Service.ja va:1019)
    at com.google.gdata.client.Service.getFeed(Service.ja va:972)
    at com.google.gdata.client.GoogleService.getFeed(Goog leService.java:648)
    at com.zimbra.cs.offline.ab.gab.GabService.getFeed(Ga bService.java:104)
    at com.zimbra.cs.offline.ab.gab.GabService.getContact Feed(GabService.java:74)
    at com.zimbra.cs.offline.ab.gab.SyncSession.syncData( SyncSession.java:118)
    at com.zimbra.cs.offline.ab.gab.SyncSession.sync(Sync Session.java:101)
    ... 11 more
    Last edited by Mtbboy; 03-04-2013 at 09:58 AM. Reason: Add software version

Similar Threads

  1. Constant Error connecting to Yahoo with Zimbra Desktop 7.2.2 GA
    By escobarsolutions in forum Error Reports
    Replies: 1
    Last Post: 05-29-2013, 01:26 PM
  2. Help! Gmail Error Reports Gone Wild!
    By Ryan1 in forum Error Reports
    Replies: 4
    Last Post: 12-21-2011, 08:04 AM
  3. Need constant re-installation on OS X
    By HLCTech in forum Error Reports
    Replies: 9
    Last Post: 03-05-2009, 02:02 PM

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •