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Thread: Gmail Contacts Not working on new installation, constant error reports

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  1. #1
    Join Date
    Mar 2013
    New Zealand
    Rep Power

    Default Gmail Contacts Not working on new installation, constant error reports

    I have just downloaded and installed Zimbra desktop an the email and calendar side of things are working fine, however the contacts have not downloaded and I get an error report every few minutes. Error report attached below.
    Any help where to look would be appreciated.

    Running windows 7 and latest release of Zimbra Desktop 7.2.1 GA (build 11637)


    com.zimbra.common.service.ServiceException: system failure: Google contact sync error 1e36
    at com.zimbra.common.service.ServiceException.FAILURE (
    at com.zimbra.cs.offline.ab.gab.SyncSession.sync(Sync
    at com.zimbra.cs.offline.ab.gab.GabImport.importData(
    at com.zimbra.cs.offline.OfflineImport.importData(Off
    at com.zimbra.cs.offline.GMailImport.importData(GMail
    at com.zimbra.cs.datasource.DataSourceManager.importD ata(
    at com.zimbra.cs.datasource.DataSourceManager.importD ata(
    at com.zimbra.cs.mailbox.DataSourceMailbox.syncAllLoc alDataSources(
    at com.zimbra.cs.mailbox.DataSourceMailbox.sync(DataS
    at com.zimbra.cs.mailbox.DataSourceMailbox.syncOnTime r(
    at com.zimbra.cs.mailbox.SyncMailbox$
    at java.util.TimerThread.mainLoop(
    Caused by: java.lang.NullPointerException: No authentication header information
    at FromAuthHeader(
    at<ini t>(
    at leErrorResponse(
    at ndleErrorResponse(
    at kResponse(
    at ute(
    at ecute(
    at va:1019)
    at va:972)
    at com.zimbra.cs.offline.ab.gab.GabService.getFeed(Ga
    at com.zimbra.cs.offline.ab.gab.GabService.getContact Feed(
    at com.zimbra.cs.offline.ab.gab.SyncSession.syncData(
    at com.zimbra.cs.offline.ab.gab.SyncSession.sync(Sync
    ... 11 more
    Last edited by Mtbboy; 03-04-2013 at 09:58 AM. Reason: Add software version

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