I need a search string that will look for all email a particular customer has been involved with contained in either the sent folder or the inbox. I do get all the email, and that's the problem, I get all email in all folders for the customer. This include the customer folder it's self. I don't want to search the customers folder, I just want what is in the inbox and the sent items. This is so I can move the mail items to the customer folder my self when I am ready to archive the messages. Can someone look at this search string and tell me what I have done wrong with it?
from:(@customer.com) OR to:(@customer.com) OR cc:(@customer.com) OR subject:(CUSTOMER) OR content:(@customer.com) AND in:(inbox OR sent)