Hi all ....

i absolutely love zimbra and think that it is the greatest email client since sliced bread .... i have come back to it after using outlook for almost a year and was exceited to se that there is a new version out ......so i have set the latest version up on my new laptop ...

however, i am having a major issue trying to get it to synch .... it will synch for a few minutes then i get a little red "x' in the place where the synch symbol was .... i also keep getting error messages when i click on the little red "x" ... (i have posted some of these below ... but i get one every few minutes ... i do not think it is my Internet connection as i have cable and the connection is working fine on other computers in the house)

i have been trying to synch all my folders now for over 2 days and am still no closer to it finishing (i do have a large number of folders - approx 45 ... and a large number of emails - approx 50,000 emails that take up about 8GB of space i think) .... and it is getting very, very frustrating not being able to use zimbra or get it to synch ....

in frustration i have downloaded "Postbox" and it synched all folders and emails in about 40 minutes ... but as good as Postbox is, i would prefer to use zimbra if possible .....

i do realize that this is a community forum, but it is a bit disheartening to see so many messages on the same subject ... with many many views .... but no replies ...

i would appreciate any help or advise on this subject as i really would like to keep and use my fav email client .... but if i cant get it to successfully synch i guess i have no choice other than to ditch it and use something else (does anyone know of another email client that handles 'tags' as well as zimbra?)


here are copies of a few of the messages ....


>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> >>>

Debug message: no such folder id: 2

Exception:

com.zimbra.cs.mailbox.MailServiceException$NoSuchI temException: no such folder id: 2
ExceptionId:btpool0-16:1365911286592:ae02f4bda214750e
Code:mail.NO_SUCH_FOLDER ArgitemId, IID, "2")
at com.zimbra.cs.mailbox.MailServiceException.NO_SUCH _FOLDER(MailServiceException.java:182)
at com.zimbra.cs.mailbox.MailItem.noSuchItem(MailItem .java:1305)
at com.zimbra.cs.mailbox.Mailbox.getItemById(Mailbox. java:2177)
at com.zimbra.cs.mailbox.Mailbox.getItemById(Mailbox. java:2163)
at com.zimbra.cs.mailbox.Mailbox.getFolderById(Mailbo x.java:2980)
at com.zimbra.cs.datasource.imap.ImapSync.forceFullSy nc(ImapSync.java:189)
at com.zimbra.cs.datasource.imap.ImapSync.importData( ImapSync.java:145)
at com.zimbra.cs.datasource.imap.ImapSync.importData( ImapSync.java:136)
at com.zimbra.cs.offline.OfflineImport.importData(Off lineImport.java:100)
at com.zimbra.cs.datasource.DataSourceManager.importD ata(DataSourceManager.java:317)
at com.zimbra.cs.datasource.DataSourceManager.importD ata(DataSourceManager.java:277)
at com.zimbra.cs.mailbox.DataSourceMailbox.syncAllLoc alDataSources(DataSourceMailbox.java:439)
at com.zimbra.cs.mailbox.DataSourceMailbox.sync(DataS ourceMailbox.java:478)
at com.zimbra.cs.service.offline.OfflineSync.handle(O fflineSync.java:55)
at com.zimbra.soap.SoapEngine.dispatchRequest(SoapEng ine.java:412)
at com.zimbra.soap.SoapEngine.dispatch(SoapEngine.jav a:287)
at com.zimbra.soap.SoapEngine.dispatch(SoapEngine.jav a:158)
at com.zimbra.soap.SoapServlet.doWork(SoapServlet.jav a:303)
at com.zimbra.soap.SoapServlet.doPost(SoapServlet.jav a:217)
at javax.servlet.http.HttpServlet.service(HttpServlet .java:725)
at com.zimbra.cs.servlet.ZimbraServlet.service(Zimbra Servlet.java:206)
at javax.servlet.http.HttpServlet.service(HttpServlet .java:814)
at org.mortbay.jetty.servlet.ServletHolder.handle(Ser vletHolder.java:511)
at org.mortbay.jetty.servlet.ServletHandler.handle(Se rvletHandler.java:390)
at org.mortbay.jetty.security.SecurityHandler.handle( SecurityHandler.java:218)
at org.mortbay.jetty.servlet.SessionHandler.handle(Se ssionHandler.java:182)
at org.mortbay.jetty.handler.ContextHandler.handle(Co ntextHandler.java:765)
at org.mortbay.jetty.webapp.WebAppContext.handle(WebA ppContext.java:422)
at org.mortbay.jetty.handler.ContextHandlerCollection .handle(ContextHandlerCollection.java:230)
at org.mortbay.jetty.handler.HandlerCollection.handle (HandlerCollection.java:114)
at org.mortbay.jetty.handler.HandlerWrapper.handle(Ha ndlerWrapper.java:152)
at org.mortbay.jetty.handler.rewrite.RewriteHandler.h andle(RewriteHandler.java:230)
at org.mortbay.jetty.handler.HandlerWrapper.handle(Ha ndlerWrapper.java:152)
at org.mortbay.jetty.Server.handle(Server.java:326)
at org.mortbay.jetty.HttpConnection.handleRequest(Htt pConnection.java:585)
at org.mortbay.jetty.HttpConnection$RequestHandler.co ntent(HttpConnection.java:988)
at org.mortbay.jetty.HttpParser.parseNext(HttpParser. java:756)
at org.mortbay.jetty.HttpParser.parseAvailable(HttpPa rser.java:218)
at org.mortbay.jetty.HttpConnection.handle(HttpConnec tion.java:415)
at org.mortbay.io.nio.SelectChannelEndPoint.run(Selec tChannelEndPoint.java:429)
at org.mortbay.thread.BoundedThreadPool$PoolThread.ru n(BoundedThreadPool.java:451)

If issue persists please post description and debug information here.
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> >>>>>>

Debug message: Unexpected tag in response(expected C595 but got C594)

Exception:

com.zimbra.common.service.ServiceException: system failure: Folder sync failed
ExceptionId:btpool0-16:1365911564265:ae02f4bda214750e
Code:service.FAILURE
at com.zimbra.common.service.ServiceException.FAILURE (ServiceException.java:253)
at com.zimbra.cs.datasource.imap.ImapSync.importData( ImapSync.java:169)
at com.zimbra.cs.datasource.imap.ImapSync.importData( ImapSync.java:136)
at com.zimbra.cs.offline.OfflineImport.importData(Off lineImport.java:100)
at com.zimbra.cs.datasource.DataSourceManager.importD ata(DataSourceManager.java:317)
at com.zimbra.cs.datasource.DataSourceManager.importD ata(DataSourceManager.java:277)
at com.zimbra.cs.mailbox.DataSourceMailbox.syncAllLoc alDataSources(DataSourceMailbox.java:439)
at com.zimbra.cs.mailbox.DataSourceMailbox.sync(DataS ourceMailbox.java:478)
at com.zimbra.cs.service.offline.OfflineSync.handle(O fflineSync.java:55)
at com.zimbra.soap.SoapEngine.dispatchRequest(SoapEng ine.java:412)
at com.zimbra.soap.SoapEngine.dispatch(SoapEngine.jav a:287)
at com.zimbra.soap.SoapEngine.dispatch(SoapEngine.jav a:158)
at com.zimbra.soap.SoapServlet.doWork(SoapServlet.jav a:303)
at com.zimbra.soap.SoapServlet.doPost(SoapServlet.jav a:217)
at javax.servlet.http.HttpServlet.service(HttpServlet .java:725)
at com.zimbra.cs.servlet.ZimbraServlet.service(Zimbra Servlet.java:206)
at javax.servlet.http.HttpServlet.service(HttpServlet .java:814)
at org.mortbay.jetty.servlet.ServletHolder.handle(Ser vletHolder.java:511)
at org.mortbay.jetty.servlet.ServletHandler.handle(Se rvletHandler.java:390)
at org.mortbay.jetty.security.SecurityHandler.handle( SecurityHandler.java:218)
at org.mortbay.jetty.servlet.SessionHandler.handle(Se ssionHandler.java:182)
at org.mortbay.jetty.handler.ContextHandler.handle(Co ntextHandler.java:765)
at org.mortbay.jetty.webapp.WebAppContext.handle(WebA ppContext.java:422)
at org.mortbay.jetty.handler.ContextHandlerCollection .handle(ContextHandlerCollection.java:230)
at org.mortbay.jetty.handler.HandlerCollection.handle (HandlerCollection.java:114)
at org.mortbay.jetty.handler.HandlerWrapper.handle(Ha ndlerWrapper.java:152)
at org.mortbay.jetty.handler.rewrite.RewriteHandler.h andle(RewriteHandler.java:230)
at org.mortbay.jetty.handler.HandlerWrapper.handle(Ha ndlerWrapper.java:152)
at org.mortbay.jetty.Server.handle(Server.java:326)
at org.mortbay.jetty.HttpConnection.handleRequest(Htt pConnection.java:585)
at org.mortbay.jetty.HttpConnection$RequestHandler.co ntent(HttpConnection.java:988)
at org.mortbay.jetty.HttpParser.parseNext(HttpParser. java:756)
at org.mortbay.jetty.HttpParser.parseAvailable(HttpPa rser.java:218)
at org.mortbay.jetty.HttpConnection.handle(HttpConnec tion.java:415)
at org.mortbay.io.nio.SelectChannelEndPoint.run(Selec tChannelEndPoint.java:429)
at org.mortbay.thread.BoundedThreadPool$PoolThread.ru n(BoundedThreadPool.java:451)
Caused by: com.zimbra.common.service.ServiceException: system failure: Synchronization of folder '/Inbox/Junk Mail' failed
ExceptionId:btpool0-16:1365911564265:ae02f4bda214750e
Code:service.FAILURE
at com.zimbra.common.service.ServiceException.FAILURE (ServiceException.java:253)
at com.zimbra.cs.datasource.imap.ImapSync.syncFailed( ImapSync.java:388)
at com.zimbra.cs.datasource.imap.ImapSync.syncMessage s(ImapSync.java:329)
at com.zimbra.cs.datasource.imap.ImapSync.syncFolders (ImapSync.java:239)
at com.zimbra.cs.datasource.imap.ImapSync.importData( ImapSync.java:164)
... 34 more
Caused by: com.zimbra.common.service.ServiceException: system failure: Error while fetching message for UID 26214
ExceptionId:btpool0-16:1365911564264:ae02f4bda214750e
Code:service.FAILURE
at com.zimbra.common.service.ServiceException.FAILURE (ServiceException.java:253)
at com.zimbra.cs.datasource.imap.ImapFolderSync.check CanContinue(ImapFolderSync.java:1195)
at com.zimbra.cs.datasource.imap.ImapFolderSync.fetch Messages(ImapFolderSync.java:862)
at com.zimbra.cs.datasource.imap.ImapFolderSync.fetch Messages(ImapFolderSync.java:750)
at com.zimbra.cs.datasource.imap.ImapFolderSync.syncM essages(ImapFolderSync.java:346)
at com.zimbra.cs.datasource.imap.ImapSync.syncMessage s(ImapSync.java:326)
... 36 more
Caused by: com.zimbra.cs.mailclient.MailException: Unexpected tag in response(expected C595 but got C594)
at com.zimbra.cs.mailclient.imap.ImapRequest.checkSta tus(ImapRequest.java:121)
at com.zimbra.cs.mailclient.imap.ImapRequest.sendChec kStatus(ImapRequest.java:112)
at com.zimbra.cs.mailclient.imap.ImapConnection.uidFe tch(ImapConnection.java:331)
at com.zimbra.cs.mailclient.imap.ImapConnection.uidFe tch(ImapConnection.java:379)
at com.zimbra.cs.mailclient.imap.ImapConnection.uidFe tch(ImapConnection.java:397)
at com.zimbra.cs.datasource.imap.ImapFolderSync.fetch Messages(ImapFolderSync.java:854)
... 39 more

If issue persists please post description and debug information here.

>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> >>

any help is greatly appreciated

regards

A|T