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Thread: set MAILTO to Zimbra in IE and Word

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  1. #1
    Join Date
    Oct 2012
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    Red face set MAILTO to Zimbra in IE and Word

    Hi,

    (My comments will display in brown colored text, so that it will not be confused with the text in the embedded pictures)

    I am running Zimbra Desktop 7.2.2. GA Built 111951 in Windows 7 64bit

    I set up Zimbra as my default mail application (by checking the box in preferences)

    When I click on an e-mail address in Firefox, Zimbra would start.
    When I click on an "e-mail" in Windows Photo Viewer (Windows 7 app), Zimbra would start

    However,

    When I click on an e-mail address in a MS Word document or/and in OpenOffice, Zimbra won't start. Instead Windowslive Mail starts.

    When I click on an e-mail address in Internet Explorer, Zimbra won't start. Instead Windowslive Mail starts.

    I want to use Zimbra as my default email client in all these applications, I don't want Windowslive Mail to start (but I don't want to delete it either)

    As an Administrator, I tried to change "Set program access and Computer defaults" in Windows 7 but when I try to select Zimbra as a default, the change does not take effect. (see picture below)



    Capture.PNG



    In the same section, under "non-Microsoft", I cannot change the e-mail program to Zimbra: the OK button is dimmed and doesn't work (see picture below)


    Capture3.PNG



    In the "Associate a file Type and protocol with a specific program" section, MAILTO is associated with Windowslive Mail . If I click on it, Zimbra does not appear as an option. The only other option is Google Chrome. (see picture below)


    Capture1.jpg




    In the "set your default program" section, neither Windowslive nor Zimbra are listed (see picture below)



    Capture2.PNG




    I have heard that it may be a problem with the registry and that there is a way to intervene at that level by editing certain registry keys.

    Does anyone know how to solve this issue?

    Thank you.
    Last edited by myeurop; 05-08-2013 at 08:03 PM.

  2. #2
    Join Date
    Jul 2013
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    Default

    Hi, I am having the exact same problem, did you get a reply to this?

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