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Thread: Message: No such account exists

  1. #1
    Join Date
    Dec 2013
    Rep Power

    Default Message: No such account exists

    I have installed Zimbra apparently well, it is syncing with my Yahoo mailbox, as well as another IMAP account.
    But when I make an email and push "send" I get the following message:
    "No such account exists"

    No such account exists.
    method: [unknown]
    msg: no such account: zimbra
    code: account.NO_SUCH_ACCOUNT
    detail: soap:Sender
    trace: com.zimbra.cs.account.AccountServiceException: no such account: zimbra ExceptionId:btpool0-82:1387188753616:4736922d8b10a2de Code:account.NO_SUCH_ACCOUNT at com.zimbra.cs.account.AccountServiceException.NO_S UCH_ACCOUNT( at com.zimbra.cs.db.DbOfflineDirectory.getIdForParent ( at com.zimbra.cs.db.DbOfflineDirectory.getIdForLeaf(D at com.zimbra.cs.db.DbOfflineDirectory.readDirectoryL eaf( at com.zimbra.cs.account.offline.OfflineProvisioning. get( at com.zimbra.cs.mailbox.MailSender.sendMimeMessage(M at com.zimbra.cs.service.mail.SendMsg.doSendMessage(S at com.zimbra.cs.service.mail.SendMsg.handle(SendMsg. java:152) at com.zimbra.soap.SoapEngine.dispatchRequest(SoapEng at com.zimbra.soap.SoapEngine.dispatch(SoapEngine.jav a:287) at com.zimbra.soap.SoapEngine.dispatch(SoapEngine.jav a:158) at com.zimbra.soap.SoapServlet.doWork(SoapServlet.jav a:303) at com.zimbra.soap.SoapServlet.doPost(SoapServlet.jav a:217) at javax.servlet.http.HttpServlet.service(HttpServlet .java:725) at com.zimbra.cs.servlet.ZimbraServlet.service(Zimbra at javax.servlet.http.HttpServlet.service(HttpServlet .java:814) at org.mortbay.jetty.servlet.ServletHolder.handle(Ser at org.mortbay.jetty.servlet.ServletHandler.handle(Se at at org.mortbay.jetty.servlet.SessionHandler.handle(Se at org.mortbay.jetty.handler.ContextHandler.handle(Co at org.mortbay.jetty.webapp.WebAppContext.handle(WebA at org.mortbay.jetty.handler.ContextHandlerCollection .handle( at org.mortbay.jetty.handler.HandlerCollection.handle ( at org.mortbay.jetty.handler.HandlerWrapper.handle(Ha at org.mortbay.jetty.handler.rewrite.RewriteHandler.h andle( at org.mortbay.jetty.handler.HandlerWrapper.handle(Ha at org.mortbay.jetty.Server.handle( at org.mortbay.jetty.HttpConnection.handleRequest(Htt at org.mortbay.jetty.HttpConnection$ ntent( at org.mortbay.jetty.HttpParser.parseNext(HttpParser. java:756) at org.mortbay.jetty.HttpParser.parseAvailable(HttpPa at org.mortbay.jetty.HttpConnection.handle(HttpConnec at at org.mortbay.thread.BoundedThreadPool$ n(

    Body: {
    SendMsgRequest: {
    _jsns: "urn:zimbraMail",
    m: {
    e: [
    0: {
    a: "",
    t: "t"
    1: {
    a: "",
    p: "jos bults",
    t: "f"
    idnt: "0a4e8d17-984b-4b76-a73f-6e7441e26772",
    mp: [
    0: {
    content: {
    _content: "Test for error message
    ct: "text/plain"
    su: {
    _content: "test"
    suid: 1387188753577
    Header: {
    context: {
    _jsns: "urn:zimbra",
    account: {
    _content: "",
    by: "name"
    authToken: "(removed)",
    session: {
    _content: 157,
    id: 157
    userAgent: {
    name: "ZimbraWebClient - PRISM (Win)",
    version: "7.2.2 GA"

    What is wrong? I am using SSH-tunnel (I'm in China)

  2. #2
    Join Date
    Nov 2009
    Weare, NH
    Rep Power


    I see this is a little older, but I am now running into this same issue. Did you find a resolution for this at all?

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