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Thread: Zimbra desktop stops receiving mail

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  1. #1
    Join Date
    Apr 2012
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    Default Zimbra desktop stops receiving mail

    G'day all,

    This issue has only started since I upgraded from 7.2.4 to 7.2.6 when the security vulnerability was announced.

    I have 2 machines, both running 64 bit linux and : Zimbra Desktop 7.2.2 GA (build 11951)

    The server is now running : Release 7.2.6_GA_2926.UBUNTU10_64 UBUNTU10_64 NETWORK edition.

    Intermittently (could be 2 hours, could be 5 days) my Zimbra desktop instances simply stop receiving updates from the server. They don't indicate they are offline or there are any communication issues usually, they just stop getting anything new. I have a thunderbird instance via IMAP and a BES that both keep on getting mail, so it's just isolated to ZD.

    A simple close and restart of Zimbra desktop sees things off and running again, but prior to the 7.2.6 upgrade I just never _ever_ had to do that (like session times exceeding 100 days with no problems).

    I've been unable to find references to anyone else having this issue, and I can't find any relevant bugs. Unfortunately, I also can't collect any information that seems to be relevant that might allow me to file a bug report, so I ask here to see if anyone else is seeing this with enough variability to help narrow it down.

    Anyone??
    Brad

  2. #2
    Join Date
    Apr 2012
    Posts
    101
    Rep Power
    3

    Default

    I posted the thread in Administrators because I don't believe the fault is with Zimbra Desktop but with the server. It was working flawlessly between 7.0 through 7.2.4, and upgrading the server to 7.2.6 broke it.

    If I wanted to post in the Zimbra Desktop area where nobody of consequence will look at it, I would have posted it here initially.

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