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Thread: Desktop wont start OS X

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  1. #1
    Join Date
    Mar 2007
    Posts
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    Exclamation Desktop wont start OS X

    I downloaded and installed the current Zimbra Desktop on OS X 10.4.9. When I double-click the Zimbra Desktop starter, It opens a web browser (firefox) and the message says: (http://localhost:7633/zimbra/mail)

    Unable to connect

    Firefox can't establish a connection to the server at localhost:7633.
    * The site could be temporarily unavailable or too busy. Try again in a few moments.
    * If you are unable to load any pages, check your computer's network connection.
    * If your computer or network is protected by a firewall or proxy, make sure that Firefox is permitted to access the Web.


    The logfile reads as follows:

    27 [main] INFO org.mortbay.log - Logging to org.slf4j.impl.SimpleLogger(org.mortbay.log) via org.mortbay.log.Slf4jLog
    18184 [main] INFO org.mortbay.log - Started SelectChannelConnector @ localhost:7633
    31452 [main] INFO org.mortbay.log - Started SslSocketConnector @ localhost:7634
    31453 [main] INFO org.mortbay.log - jetty-6.1.2rc1
    38142 [main] INFO org.mortbay.log - No Transaction manager found - if your webapp requires one, please configure one.
    log4j:WARN No appenders could be found for logger (zimbra.misc).
    log4j:WARN Please initialize the log4j system properly.
    Fatal error: terminating: Failed to loadLibrary(zimbra-native)
    java.lang.UnsatisfiedLinkError: /Users/jjuhnke/zimbra/zdesktop/lib/libzimbra-native.jnilib:
    at java.lang.ClassLoader$NativeLibrary.load(Native Method)
    at java.lang.ClassLoader.loadLibrary0(ClassLoader.jav a:1751)
    at java.lang.ClassLoader.loadLibrary(ClassLoader.java :1676)
    at java.lang.Runtime.loadLibrary0(Runtime.java:822)
    at java.lang.System.loadLibrary(System.java:992)
    at com.zimbra.znative.Util.loadLibrary(Util.java:48)
    at com.zimbra.znative.Util.<clinit>(Util.java:64)
    at com.zimbra.znative.Process.geteuid(Process.java:41 )
    at com.zimbra.cs.servlet.PrivilegedServlet.init(Privi legedServlet.java:138)
    at javax.servlet.GenericServlet.init(GenericServlet.j ava:241)
    at org.mortbay.jetty.servlet.ServletHolder.initServle t(ServletHolder.java:449)
    at org.mortbay.jetty.servlet.ServletHolder.doStart(Se rvletHolder.java:259)
    at org.mortbay.component.AbstractLifeCycle.start(Abst ractLifeCycle.java:40)
    at org.mortbay.jetty.servlet.ServletHandler.initializ e(ServletHandler.java:593)
    at org.mortbay.jetty.servlet.Context.startContext(Con text.java:139)
    at org.mortbay.jetty.webapp.WebAppContext.startContex t(WebAppContext.java:1174)
    at org.mortbay.jetty.handler.ContextHandler.doStart(C ontextHandler.java:503)
    at org.mortbay.jetty.webapp.WebAppContext.doStart(Web AppContext.java:444)
    at org.mortbay.component.AbstractLifeCycle.start(Abst ractLifeCycle.java:40)
    at org.mortbay.jetty.handler.HandlerCollection.doStar t(HandlerCollection.java:147)
    at org.mortbay.jetty.handler.ContextHandlerCollection .doStart(ContextHandlerCollection.java:141)
    at org.mortbay.component.AbstractLifeCycle.start(Abst ractLifeCycle.java:40)
    at org.mortbay.jetty.handler.HandlerCollection.doStar t(HandlerCollection.java:147)
    at org.mortbay.component.AbstractLifeCycle.start(Abst ractLifeCycle.java:40)
    at org.mortbay.jetty.handler.HandlerWrapper.doStart(H andlerWrapper.java:117)
    at org.mortbay.jetty.Server.doStart(Server.java:210)
    at org.mortbay.component.AbstractLifeCycle.start(Abst ractLifeCycle.java:40)
    at org.mortbay.xml.XmlConfiguration.main(XmlConfigura tion.java:929)
    at sun.reflect.NativeMethodAccessorImpl.invoke0(Nativ e Method)
    at sun.reflect.NativeMethodAccessorImpl.invoke(Native MethodAccessorImpl.java:39)
    at sun.reflect.DelegatingMethodAccessorImpl.invoke(De legatingMethodAccessorImpl.java:25)
    at java.lang.reflect.Method.invoke(Method.java:585)
    at org.mortbay.start.Main.invokeMain(Main.java:183)
    at org.mortbay.start.Main.start(Main.java:497)
    at org.mortbay.start.Main.main(Main.java:115)
    at sun.reflect.NativeMethodAccessorImpl.invoke0(Nativ e Method)
    at sun.reflect.NativeMethodAccessorImpl.invoke(Native MethodAccessorImpl.java:39)
    at sun.reflect.DelegatingMethodAccessorImpl.invoke(De legatingMethodAccessorImpl.java:25)
    at java.lang.reflect.Method.invoke(Method.java:585)
    at com.exe4j.runtime.LauncherEngine.launch(Unknown Source)
    at com.install4j.runtime.Launcher.main(Unknown Source)

    What is not right?

    Firewall is disabled.

    J

  2. #2
    Join Date
    Oct 2005
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    Thatcher, AZ
    Posts
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    Default

    Do you have the latest version of Java?

  3. #3
    Join Date
    Mar 2007
    Posts
    4
    Rep Power
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    Default Yes?

    Just to make sure I downloaded this and installed it again. I restarted.
    <http://www.apple.com/support/downloads/javaformacosx104release5.html>

    Same problem.

    Same log file after:

    46 [main] INFO org.mortbay.log - Logging to org.slf4j.impl.SimpleLogger(org.mortbay.log) via org.mortbay.log.Slf4jLog
    6390 [main] INFO org.mortbay.log - Started SelectChannelConnector @ localhost:7633
    9192 [main] INFO org.mortbay.log - Started SslSocketConnector @ localhost:7634
    9192 [main] INFO org.mortbay.log - jetty-6.1.2rc1
    10676 [main] INFO org.mortbay.log - No Transaction manager found - if your webapp requires one, please configure one.
    log4j:WARN No appenders could be found for logger (zimbra.misc).
    log4j:WARN Please initialize the log4j system properly.
    Fatal error: terminating: Failed to loadLibrary(zimbra-native)
    java.lang.UnsatisfiedLinkError: /Users/jjuhnke/zimbra/zdesktop/lib/libzimbra-native.jnilib:
    at java.lang.ClassLoader$NativeLibrary.load(Native Method)
    at java.lang.ClassLoader.loadLibrary0(ClassLoader.jav a:1751)
    at java.lang.ClassLoader.loadLibrary(ClassLoader.java :1676)
    at java.lang.Runtime.loadLibrary0(Runtime.java:822)
    at java.lang.System.loadLibrary(System.java:992)
    at com.zimbra.znative.Util.loadLibrary(Util.java:48)
    at com.zimbra.znative.Util.<clinit>(Util.java:64)
    at com.zimbra.znative.Process.geteuid(Process.java:41 )
    at com.zimbra.cs.servlet.PrivilegedServlet.init(Privi legedServlet.java:138)
    at javax.servlet.GenericServlet.init(GenericServlet.j ava:241)
    at org.mortbay.jetty.servlet.ServletHolder.initServle t(ServletHolder.java:449)
    at org.mortbay.jetty.servlet.ServletHolder.doStart(Se rvletHolder.java:259)
    at org.mortbay.component.AbstractLifeCycle.start(Abst ractLifeCycle.java:40)
    at org.mortbay.jetty.servlet.ServletHandler.initializ e(ServletHandler.java:593)
    at org.mortbay.jetty.servlet.Context.startContext(Con text.java:139)
    at org.mortbay.jetty.webapp.WebAppContext.startContex t(WebAppContext.java:1174)
    at org.mortbay.jetty.handler.ContextHandler.doStart(C ontextHandler.java:503)
    at org.mortbay.jetty.webapp.WebAppContext.doStart(Web AppContext.java:444)
    at org.mortbay.component.AbstractLifeCycle.start(Abst ractLifeCycle.java:40)
    at org.mortbay.jetty.handler.HandlerCollection.doStar t(HandlerCollection.java:147)
    at org.mortbay.jetty.handler.ContextHandlerCollection .doStart(ContextHandlerCollection.java:141)
    at org.mortbay.component.AbstractLifeCycle.start(Abst ractLifeCycle.java:40)
    at org.mortbay.jetty.handler.HandlerCollection.doStar t(HandlerCollection.java:147)
    at org.mortbay.component.AbstractLifeCycle.start(Abst ractLifeCycle.java:40)
    at org.mortbay.jetty.handler.HandlerWrapper.doStart(H andlerWrapper.java:117)
    at org.mortbay.jetty.Server.doStart(Server.java:210)
    at org.mortbay.component.AbstractLifeCycle.start(Abst ractLifeCycle.java:40)
    at org.mortbay.xml.XmlConfiguration.main(XmlConfigura tion.java:929)
    at sun.reflect.NativeMethodAccessorImpl.invoke0(Nativ e Method)
    at sun.reflect.NativeMethodAccessorImpl.invoke(Native MethodAccessorImpl.java:39)
    at sun.reflect.DelegatingMethodAccessorImpl.invoke(De legatingMethodAccessorImpl.java:25)
    at java.lang.reflect.Method.invoke(Method.java:585)
    at org.mortbay.start.Main.invokeMain(Main.java:183)
    at org.mortbay.start.Main.start(Main.java:497)
    at org.mortbay.start.Main.main(Main.java:115)
    at sun.reflect.NativeMethodAccessorImpl.invoke0(Nativ e Method)
    at sun.reflect.NativeMethodAccessorImpl.invoke(Native MethodAccessorImpl.java:39)
    at sun.reflect.DelegatingMethodAccessorImpl.invoke(De legatingMethodAccessorImpl.java:25)
    at java.lang.reflect.Method.invoke(Method.java:585)
    at com.exe4j.runtime.LauncherEngine.launch(Unknown Source)
    at com.install4j.runtime.Launcher.main(Unknown Source)

    Powerbook G4. OS X 10.4.9

    ?

  4. #4
    Join Date
    Jan 2007
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    Default

    We don't support PPC yet. Right now it's Intel only. Will have PPC support later. Thanks!

  5. #5
    Join Date
    Mar 2007
    Posts
    4
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    Default Oh.

    Well that explains it. Tricky stuff PPC, a lot of them still in the environment, but less and less as days pass. Thanks for your quick responses.

    J

  6. #6
    Join Date
    Mar 2007
    Posts
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    Default Oops one more thing?

    The uninstaller doesn't work either. Can I get a list of files and locations so I can manually remove Zimbra? I attached a screenshot of the error message.
    Attached Images Attached Images

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