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Thread: Desktop dies on 1st sync- Mac and Windows

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  1. #1
    Join Date
    Feb 2006
    Posts
    34
    Rep Power
    9

    Default Desktop dies on 1st sync- Mac and Windows

    I've tried the Desktop on both Mac and windows, each time I set it up to my server and connect it dies. Here is the log from Desktop:

    Code:
    2007-04-08 01:18:40,488 INFO  [Timer-Offline-Main] [] offline - java.net.SocketTimeoutException: read timed out after 6 seconds for account xxx@dillernet.com
    com.zimbra.common.service.ServiceException: error while proxying request to target server (url=http://zmail.dillernet.com/service/soap/): Read timed out
            at com.zimbra.common.service.ServiceException.PROXY_ERROR(ServiceException.java:225)
            at com.zimbra.cs.mailbox.OfflineMailbox.sendRequest(OfflineMailbox.java:696)
            at com.zimbra.cs.mailbox.OfflineMailbox.sendRequest(OfflineMailbox.java:677)
            at com.zimbra.cs.mailbox.InitialSync.sync(InitialSync.java:98)
            at com.zimbra.cs.mailbox.InitialSync.sync(InitialSync.java:93)
            at com.zimbra.cs.mailbox.OfflineMailboxManager$SyncTask.sync(OfflineMailboxManager.java:120)
            at com.zimbra.cs.mailbox.OfflineMailboxManager$SyncTask.run(OfflineMailboxManager.java:93)
            at java.util.TimerThread.mainLoop(Timer.java:512)
            at java.util.TimerThread.run(Timer.java:462)
    Caused by: java.net.SocketTimeoutException: Read timed out
            at java.net.SocketInputStream.socketRead0(Native Method)
            at java.net.SocketInputStream.read(SocketInputStream.java:129)
            at java.io.BufferedInputStream.fill(BufferedInputStream.java:218)
            at java.io.BufferedInputStream.read(BufferedInputStream.java:235)
            at org.apache.commons.httpclient.HttpParser.readRawLine(HttpParser.java:77)
            at org.apache.commons.httpclient.HttpParser.readLine(HttpParser.java:105)
            at org.apache.commons.httpclient.HttpConnection.readLine(HttpConnection.java:1115)
    13%
    How do I enable the proxy service that it seems to want?

  2. #2
    Join Date
    Jan 2007
    Posts
    1,688
    Rep Power
    11

    Default

    The word "proxying" here doesn't actually mean it requires a physical proxy of some sort. This error indicates zdesktop is having trouble reaching the server at http://zmail.dillernet.com. At the time when this message was reported were you able to reach http://zmail.dillernet.com directly from browser using the same PC/Mac?

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