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  1. #1
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    Default corrupted characters

    We are delighted to know Zimbra -- one of the excellent softwares. As one user in HongKong, China, our company is going to change our email server to Zimmbra.
    However, we found some translation problems during this testing process. After installing Zimbra, the users can send emails within Zimbra and all the languges can be displayed (P.S: We are using traditional chinese).
    But when we send emails to Zimbra by using other companies' email addresses , eg: Gmail or other emails (in traditional chinese(example:中國
    ), the emails will change into corrupted characters(中���f�q).
    As we are using the FC7 version, please kindly advise how to solve this problem. thanks for your help!

  2. #2
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    Can you attach the "Show Original" of a sample message that doesn't display properly?
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    Quote Originally Posted by dkarp View Post
    Can you attach the "Show Original" of a sample message that doesn't display properly?
    how I can do?
    Attached Images Attached Images
    Last edited by ambition; 07-27-2008 at 10:41 PM.

  4. #4
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    Don't attach an image, just attach the text of one of those messages.
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    Quote Originally Posted by dkarp View Post
    Don't attach an image, just attach the text of one of those messages.
    like this?
    gmail:發回去ZIMBRA那裏讓它接收羅。。。
    zimbra:�l回去ZIMBRA那�Y��它接收�_。。。

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    Quote Originally Posted by ambition View Post
    like this?
    gmail:發回去ZIMBRA那裏讓它接收羅。。。
    zimbra:�l回去ZIMBRA那�Y��它接收�_。。。
    The mailer is tagging the mail as GB2312 but actually sending text encoded as GBK. Zimbra is decoding as GB2312 (a subset of GBK), so the characters in GBK but not in GB2312 are displayed as boxes.
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    Quote Originally Posted by dkarp View Post
    Don't attach an image, just attach the text of one of those messages.
    thanks
    However, I found it that NOT ALL the emails of other companies to ZIMBRA turned into corrupted characters.
    So, is the support of ZIMBRA for traditional chinese not good enough? Where can I see the types of support for traditional chineses in ZIMBRA? As far as I'm concerned, traditional chinese is divided into UTF-8 & BIG5. Are there any solutions for me to add the support for these 2 types characters?

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    Well, it'll be easier for us to diagnose if you can give us a sample message that works and one that doesn't. Text files, please, not images...
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  9. #9
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    can you try to add '-Dmail.mime.decodetext.strict=false -Dmail.mime.decodeparameters=true -Dmail.mime.decodefilename=true' options to mailboxd_java_options?

    it seems ok for me.(In Japanese).

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    Quote Originally Posted by famao View Post
    can you try to add '-Dmail.mime.decodetext.strict=false -Dmail.mime.decodeparameters=true -Dmail.mime.decodefilename=true' options to mailboxd_java_options?

    it seems ok for me.(In Japanese).
    thanks,but where I can find the 'mailboxd_java_options'?

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