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Thread: [SOLVED] ZD Beta 2 Linux doesn't log in to my Zimbra account

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  1. #1
    Join Date
    Sep 2007
    Location
    Brasília, Brazil
    Posts
    20
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    8

    Default [SOLVED] ZD Beta 2 Linux doesn't log in to my Zimbra account

    Installing ZD Beta 2 on my system - Foresight Linux 1.4. Cleaned Beta 1 stuff and such.

    Installed without a hitch. Running app. Setup to get my Zimbra mail from my server.

    Got this on the setup window:

    Code:
    invoke malformed soap structure in reply: 324{"Code":{"Value":"soap:Sender"},"Reason":
    {"Text":"authentication failed for cesar@zyakannazio.eti.br"},"Detail":{"Error":
    {"Code":"account.AUTH_FAILED","Trace":"com.zimbra.cs.account.AccountServiceException$AuthFailedServiceException: 
    authentication failed for cesar@zyakannazio.eti.br\nCode:account.AUTH_FAILED\n\tat 
    com.zimbra.cs.account.AccountServiceException$AuthFailedServiceException.AUTH_FAILED(AccountServiceException.java:120)\n\tat 
    com.zimbra.cs.account.AccountServiceException$AuthFailedServiceException.AUTH_FAILED(AccountServiceException.java:116)\n\tat 
    com.zimbra.cs.account.ldap.AuthMechanism$ZimbraAuth.doAuth(AuthMechanism.java:112)\n\tat 
    com.zimbra.cs.account.ldap.LdapProvisioning.verifyPasswordInternal(LdapProvisioning.java:2795)\n\tat 
    com.zimbra.cs.account.ldap.LdapProvisioning.verifyPassword(LdapProvisioning.java:2768)\n\tat 
    com.zimbra.cs.account.ldap.LdapProvisioning.authAccount(LdapProvisioning.java:2647)\n\tat 
    com.zimbra.cs.account.ldap.LdapProvisioning.authAccount(LdapProvisioning.java:2626)\n\tat 
    com.zimbra.cs.service.account.Auth.handle(Auth.java:110)\n\tat 
    com.zimbra.soap.SoapEngine.dispatchRequest(SoapEngine.java:342)\n\tat 
    com.zimbra.soap.SoapEngine.dispatch(SoapEngine.java:208)\n\tat 
    com.zimbra.soap.SoapEngine.dispatch(SoapEngine.java:113)\n\tat 
    com.zimbra.soap.SoapServlet.doPost(SoapServlet.java:272)\n\tat 
    javax.servlet.http.HttpServlet.service(HttpServlet.java:727)\n\tat 
    com.zimbra.cs.servlet.ZimbraServlet.service(ZimbraServlet.java:174)\n\tat 
    javax.servlet.http.HttpServlet.service(HttpServlet.java:820)\n\tat 
    org.mortbay.jetty.servlet.ServletHolder.handle(ServletHolder.java:487)\n\tat 
    org.mortbay.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1093)\n\tat 
    org.mortbay.servlet.UserAgentFilter.doFilter(UserAgentFilter.java:81)\n\tat 
    org.mortbay.servlet.GzipFilter.doFilter(GzipFilter.java:148)\n\tat 
    org.mortbay.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1084)\n\tat 
    org.mortbay.jetty.servlet.ServletHandler.handle(ServletHandler.java:360)\n\tat 
    org.mortbay.jetty.security.SecurityHandler.handle(SecurityHandler.java:216)\n\tat 
    org.mortbay.jetty.servlet.SessionHandler.handle(SessionHandler.java:181)\n\tat 
    org.mortbay.jetty.handler.ContextHandler.handle(ContextHandler.java:716)\n\tat 
    org.mortbay.jetty.webapp.WebAppContext.handle(WebAppContext.java:406)\n\tat 
    org.mortbay.jetty.handler.ContextHandlerCollection.handle(ContextHandlerCollection.java:211)\n\tat 
    org.mortbay.jetty.handler.HandlerCollection.handle(HandlerCollection.java:114)\n\tat 
    org.mortbay.jetty.handler.HandlerWrapper.handle(HandlerWrapper.java:139)\n\tat 
    org.mortbay.jetty.handler.RewriteHandler.handle(RewriteHandler.java:176)\n\tat 
    org.mortbay.jetty.handler.HandlerWrapper.handle(HandlerWrapper.java:139)\n\tat 
    org.mortbay.jetty.Server.handle(Server.java:313)\n\tat 
    org.mortbay.jetty.HttpConnection.handleRequest(HttpConnection.java:506)\n\tat 
    org.mortbay.jetty.HttpConnection$RequestHandler.content(HttpConnection.java:844)\n\tat 
    org.mortbay.jetty.HttpParser.parseNext(HttpParser.java:644)\n\tat 
    org.mortbay.jetty.HttpParser.parseAvailable(HttpParser.java:211)\n\tat 
    org.mortbay.jetty.HttpConnection.handle(HttpConnection.java:381)\n\tat 
    org.mortbay.io.nio.SelectChannelEndPoint.run(SelectChannelEndPoint.java:396)\n\tat 
    org.mortbay.thread.BoundedThreadPool$PoolThread.run(BoundedThreadPool.java:442)\n","_jsns":"urn:zimbra"}},"_jsns":"urn:zimbraSoap"}, 
    server: localhost
    zdesktop.out:
    Code:
    [cesar@eca log]$ cat zdesktop.out 
    0    INFO  [main] log - Logging to org.slf4j.impl.Log4jLoggerAdapter(org.mortbay.log) via org.mortbay.log.Slf4jLog
    1473 INFO  [main] log - jetty-6.1.5
    2120 INFO  [main] log - No Transaction manager found - if your webapp requires one, please configure one.

    Become stuck on setup window.

  2. #2
    Join Date
    Oct 2005
    Location
    Thatcher, AZ
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    Default

    I'm seeing this as well. Please file a bug.

  3. #3
    Join Date
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  4. #4
    Join Date
    Dec 2007
    Location
    NC
    Posts
    26
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    7

    Default

    I'm seeing the same issue as well. Thanks for filing the bug jholder.

  5. #5
    Join Date
    Oct 2005
    Location
    Thatcher, AZ
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    5,606
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    Default

    Thanks guys for your patience! In the mean time, you can get the older version from here, if you are unable to upgrade your Zimbra server:
    Zimbra 5.0 Demo Downloads

  6. #6
    Join Date
    May 2006
    Location
    USA
    Posts
    6,242
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    21

    Default

    Zimbra Desktop 0_84_build_1119 is now available for download & should contain a fix for syncing against servers older than 5.0.3

    -The fix set zclient request/response protocol to Soap 1.2 to override default SoapJS which is cause backward compatibility issues with ZCS servers older than 5.0.3 including all 4.5.x servers.

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