My first install of Yahoo! Zimbra was version 0.91 Build 1344 on Vista SP1 back in early December. The software installed fine and worked without any issues. Last week while closing the program I was notified of an update so I agreed to do so. When the installer ran it said it had to uninstall the old version before installing the new one so I agreed. Everything seemed to install fine... when the program tried to start up after the install it eventually gave a message saying "Couldn't access Yahoo Zimbra Desktop server. If issues perists after reinstall, please check log.....". After rebooting the machine and trying to run the program again it still happens. I downloaded the installer again today and tried to install the program. After it says it needs to uninstall the program first and I agree it eventually states "Previous version can't be uninstalled. New install can't continue".
From there I've tried to uninstall the program manually from both the control panel and also running uninstall.exe from the Program Files folder. Which ever method I use nothing happens. I double click the exe or continue to click uninstall in control panel and nothing happens.
What I noticed when going to the Program Files folder to uninstall was that the Zimbra install folder is not located in C:\Program Files\Zimbra it is actually in C:\Program Filesl\Zimbra ( notice the "l" in Program Filesl ). I'm beginning to think that the rogue Program Filesl install location came from that first update since I did not choose to change any install locations.
So now I am left without being able to update, uninstall or even install a new copy of Zimbra. Aside from that serious issue I would like to somehow backup all my account info seeing that I have many accounts that took forever to enter into Zimbra. Is there someway to export all the accounts from the program folders so when I eventually format this system and install zimbra I can simply import all my previous accounts and settings?
Or better yet provide an installer that can do the job right?