Results 1 to 2 of 2

Thread: Error on creating account

Hybrid View

  1. #1
    Join Date
    Feb 2009
    Rep Power

    Default Error on creating account


    I work with two others who have installed Zimbra Desktop on Windows 7.

    They both log in successfully on Zimbra with both their personal accounts and a shared account. I myself log in successfully with my personal account, but not the mentioned shared account, I just get this error message: "account.ACCOUNT_EXISTS: email address already exists: 2fdddbc0-0033-429b-b684-16015ba4b749". What on earth is going on?

    Thanks in advance!


  2. #2
    Join Date
    Aug 2008
    Rep Power


    Are your trying to set up two zimbra accounts on ZD? Like Account A is your personal; Account B is one that grants permission to Account A?

    If in Account A, you have linked a shared folder from Account B, then you can no longer create Account B on ZD - this kind of setup is not supported in current version of ZD. (the rationale is if you have full access to Account B, you don't need to link shared folders in Account A)

    The workaround is to login from web client, delete the linked folder on Account A. Back to ZD, delete Account A and recreate it. You should now be able to add Account B.
    Last edited by jmhe; 02-12-2009 at 07:53 AM.

Similar Threads

  1. Require password when creating account
    By blazeking in forum Administrators
    Replies: 3
    Last Post: 01-24-2009, 11:12 PM
  2. [SOLVED] Edit Button in Documents Gray After Upgrade
    By weathertation in forum Administrators
    Replies: 10
    Last Post: 05-14-2008, 12:47 PM
  3. 4.0.4 to 4.5.6 upgrade failed in network edition
    By chenthil in forum Administrators
    Replies: 1
    Last Post: 08-27-2007, 09:36 AM
  4. [SOLVED] Simple backup question...
    By dameron in forum Administrators
    Replies: 3
    Last Post: 08-25-2007, 09:36 PM
  5. Creating account error message
    By Rick Baker in forum Installation
    Replies: 13
    Last Post: 01-16-2006, 03:25 PM

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts