I know this is a known issue, but it's turning out to be a HUGE problem in our environment. We're running everyone on OS X 10.5.6 and using ZD 1.0. Most of our users are running as "standard" (i.e., non-admin) users as part of our policy, as it keeps them from installing things we don't know about.
In order to install Zimbra Desktop for a user, I have to go to their machine and:
1) Make them an admin user
2) Log out and in again
3) Run the ZD installer
4) Set them back to a non-admin user
5) Log out and in again
The big problem is that for several users, when I set them back to being a non-admin, ZD won't start up--I get the "Can't start, try again later" message. For at least one other user, it doesn't seem to care whether or not they're an admin.
I'm told I MUST get this fixed, as many users have laptops and often need access to mail and calendars while offline.
Is there somewhere that explains what's actually happening during the installation process? I can see where it puts most of the files, but I'm trying to determine if maybe I need to change some permissions to make things work properly. Also, is it neceassary for me to put the "zimbra" folder in the user's home directory, or could it go somewhere else? Do they need R/W access to items in that "zimbra" folder? (Sorry if these are dumb questions; I've never had any experience with how Java works and what it needs to install where.)
Any help would be appreciated!