upgrade failure/ current installation failure/ jvm error message
Hello, I got a notice last night inviting me to upgrade to a newer version of zimbra desktop. The upgrade failed and then my current installation no longer worked (error message "couldn't access server"). I went online and tried to reinstall zimbra the current version of zimbra, but it fails during installation with the message "the JVM found at (0) is damaged. Please reinstall or define EXE4J_JAVA_HOME to point to an installed 32 bit JDK or JRE."
Help? I'd prefer not to have to set up all my accounts again :)
same thing happened to me
As another post in a different thread mentions, I got an AUS error when I tried updating to 1510. So when 1513 came out, I downloaded it and installed. However, I got the same error message as the other poster in this thread. Thankfully, the manual work around that a Zimbra employee posted worked like a charm. All mails were saved and the programs works just fine now. Anyone who has this error, please follow the directions posted so as not to have to redownload all your mails.
However ... I am still getting the "AUS: Update XML File Malformed (200)" error if I right click the Zimbra icon in Notif. area and choose "check for updates." As I said in the other thread, different forum, I hope this is not going to prevent me from getting autoupdates.
that worked thank you jmhe
the solution you provided worked although the directions are just vague enough that I was guessing on a couple of steps... apparently I guessed right though 'cause it's working now. Thank you.