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Thread: I cannot uninstall the program through Add/Remove Programs

  1. #1
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    Angry I cannot uninstall the program through Add/Remove Programs

    I have install the upgrade zimbra desktop beta 10 after don't run the program, i don't remove through ad/remove programs. HELP

  2. #2
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    Default

    Welcome to the forums

    Please expand on what your issue is as I don't really understand

  3. #3
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    Default i don't remove the application zimbra desktop

    Hi,
    after install upgrade zimbra desktop 9.0 to 10 the program don't restart.
    then i have remove the programm with add/remove install in control panel SO Window Xp but don't remove the programma i don't understand why????
    since i don't remove this version i don't reinstall the last
    I find post in this forum but the reply it's not correct because the location uninstall manually program to delete the folder in c:/zimbra but it's no the correct folder.
    Help me and please don't see my english thank's

  4. #4
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    Default

    you have XP SP2 or SP3?

    also, can you attach log/zdesktop.log here?

  5. #5
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    Default Same problem

    Hi,

    I have the same problem. My PC run XP SP3. Here my log.

    Thanks.

    Yvan
    Attached Files Attached Files

  6. #6
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    Default

    can you try to reinstall it at the same location? backup these folders first, just in case something goes wrong during re-install and you may lose your emails:

    derby, store, index

    and this is the last restort: http://wiki.zimbra.com/index.php?tit...do_I_do_now.3F

  7. #7
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    Default

    also, for XP SP3 users, please take a look at this comment. the fix mentioned here may apply you:

    http://www.zimbra.com/forums/error-r...tml#post127140

  8. #8
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    Mar 2009
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    Default Resolution

    Hi,

    My account being IMAP, I finaly deleted the directory Zimbra and proced with a new installation. It's probably not perfect for Windows registry but now it's working!

    Yvan

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