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Thread: Installation errors

  1. #1
    Join Date
    May 2008
    Location
    Tallahassee, Florida
    Posts
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    Default Installation errors

    When installing the latest build on WinXP PRO SP3 machine, the following error log is created and saved to the desktop.

    It has done this several times now:

    In action "win32 links [Run script]" (screen "launch [Display progress]"), property "Script":
    java.lang.ClassCastException: com.install4j.api.windows.WinRegistry$ExpandString
    at I4jScript_Internal_73.eval(I4jScript_Internal_73.j ava:33)
    at I4jScript_Internal_73.evaluate(I4jScript_Internal_ 73.java:47)
    at com.install4j.runtime.installer.helper.Script.eval uate(Unknown Source)
    at com.install4j.runtime.installer.ContextImpl.runScr ipt(Unknown Source)
    at com.install4j.runtime.beans.actions.control.RunScr iptAction.execute(Unknown Source)
    at com.install4j.runtime.beans.actions.SystemInstallO rUninstallAction.install(Unknown Source)
    at com.install4j.runtime.installer.InstallerContextIm pl.performActionInt(Unknown Source)
    at com.install4j.runtime.installer.ContextImpl.perfor mAction(Unknown Source)
    at com.install4j.runtime.installer.controller.Control ler.executeActions(Unknown Source)
    at com.install4j.runtime.installer.controller.Control ler.executeActions(Unknown Source)
    at com.install4j.runtime.installer.controller.Control ler.handleCommand(Unknown Source)
    at com.install4j.runtime.installer.controller.Control ler.start(Unknown Source)
    at com.install4j.runtime.installer.Installer.main(Unk nown Source)
    at sun.reflect.NativeMethodAccessorImpl.invoke0(Nativ e Method)
    at sun.reflect.NativeMethodAccessorImpl.invoke(Unknow n Source)
    at sun.reflect.DelegatingMethodAccessorImpl.invoke(Un known Source)
    at java.lang.reflect.Method.invoke(Unknown Source)
    at com.exe4j.runtime.LauncherEngine.launch(Unknown Source)
    at com.exe4j.runtime.WinLauncher.main(Unknown Source)

  2. #2
    Join Date
    Aug 2008
    Posts
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    Default

    Were you able to go through the installation successfully, despite the error?

  3. #3
    Join Date
    May 2008
    Location
    Tallahassee, Florida
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    Default Installation error

    Good morning.

    Despite the error log created, it seems the application did install successfully, and is running on the client machine.

    Thanks.

  4. #4
    customer.service Guest

    Default Installation error on WinXp and Win98

    When I try to install Zimbra Desktop, I get follwing errors:

    c:\Documents and Settings\la1\Local Settings\Application Data\Zimbra\zdesktop\jetty\webapps\zimbra\yui\2.5. 1\yahoo-dom-event\yahoo-dom-event.js
    Could not create this file. Shall I Try again

    I choose "yes"

    Then the next message appeared;
    c:\Documents and Settings\la1\Local Settings\Application Data\Zimbra\zdesktop\jetty\webapps\zimbra\yui\2.5. 1\history\history.js
    Could not create this file. Shall I Try again

    I choose "yes"

    The following message appeared;
    An error occurred :
    java.lang.ArrayIndexOutOfBound***ception:-1119318842
    Error Log: c:\Documents and Settings\la1\Local Settings\Temp\install4jError71458.log

    When I choose "ok"
    Then is says:"Finishing installation"

    And I can run the application.
    No icon created on my Desktop nor in my program list

    What should I do to complete the installation?
    Does Zimbra Desktop run on Windows98?

    Thank

  5. #5
    Join Date
    May 2006
    Location
    England.
    Posts
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    Default

    Quote Originally Posted by customer.service View Post
    Does Zimbra Desktop run on Windows98?
    Thank
    Hi, I'm sorry to say that Zimbra Desktop requires Windows XP and up for a windows platform. Windows 98 is now 11 years old, it may be time to upgrade

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