[SOLVED] problem starting and upgrading
My zimbra desktop is not starting properly. Just see the three symbols repeating.
When I try downloading the newest desktop and start the upgrade process, it tells me a zimbra desktop background process is still running and to stop it, then restart the upgrade. However, I can't find any background process zimbra desktop might be associated with in the process table and I get the message even after rebooting.
Obviously, the background process the upgrade installer finds is also preventing the z desktop from initializing.
Can anyone point me in the proper direction to correct this?
Re: problem starting and upgrading
I got the same thing when upgrading. I don't know why, but it works if I do following things:
- uninstall the previous version first (remember, DON'T check DELETE ALL DATA option,
so you don't have to resync mailbox from the scratch).
- if uninstalling is still failed, stop the zdesktop (you can read this for detail procedures) then try to uninstall again.
- install the new version.
Hope this helps.