Page 1 of 2 12 LastLast
Results 1 to 10 of 20

Thread: [SOLVED] Problem starting

  1. #1
    Join Date
    Sep 2009
    Posts
    19
    Rep Power
    6

    Question [SOLVED] Problem starting

    Hi,

    Clean install of Zimbra desktop 1.0.3.1691 on winXP32 starts but nothing happens, just the three symbols repeating.
    I am attaching the 3 logs I found on \Zimbra\zdesktop\log.
    I managed to connect to it from firefox, so the problem seems to be with Prism.
    Dowloaded Prism and created an app from the url but it behaves just like Zimbra (blank screen without splash.html).

    Can anyone point me in the right direction to debug this?
    cheers
    prefab
    Attached Files Attached Files
    Last edited by prefab; 09-13-2009 at 01:09 AM.

  2. #2
    Join Date
    Sep 2009
    Posts
    19
    Rep Power
    6

    Default More tests

    OK, so I have got this down to iTunes 9.0.0.70, that I installed yesterday.
    When I uninstall iTunes, Zimbra works perfectly. If I install it again, Zimbra freezes on startup.

    Any ideas on how to solve this are welcome.

    cheers.
    Last edited by prefab; 09-13-2009 at 01:32 PM.

  3. #3
    Join Date
    Sep 2009
    Posts
    19
    Rep Power
    6

    Default More tests

    Dowgraded to iTunes 8.2.1.6. Bummer.
    Last edited by prefab; 09-13-2009 at 01:32 PM.

  4. #4
    Join Date
    Sep 2009
    Posts
    19
    Rep Power
    6

    Default More tests

    When iTunes 9 is installed Zimbra gets stuck. In Error console there are 2 errors:

    Error: this.docShell is null
    Source File: chrome://global/content/bindings/browser.xml
    Line: 0

    Error: uncaught exception: [Exception... "Component returned failure code: 0x80540006 [nsIApplicationIcon.show]" nsresult: "0x80540006 (<unknown>)" location: "JS frame :: chrome://webrunner/content/webrunner.js :: anonymous :: line 687" data: no]

  5. #5
    Join Date
    Sep 2009
    Posts
    19
    Rep Power
    6

    Default

    Quote Originally Posted by prefab View Post
    Error: this.docShell is null
    Source File: chrome://global/content/bindings/browser.xml
    Line: 0

    Error: uncaught exception: [Exception... "Component returned failure code: 0x80540006 [nsIApplicationIcon.show]" nsresult: "0x80540006 (<unknown>)" location: "JS frame :: chrome://webrunner/content/webrunner.js :: anonymous :: line 687" data: no]
    so no one can help with these errors ? cheers

  6. #6
    Join Date
    Sep 2009
    Posts
    47
    Rep Power
    6

    Default Workaround

    Yes I had the same problem. Here's the workaround. Still no permanent solution.

    http://www.zimbra.com/forums/general...t-desktop.html

  7. #7
    Join Date
    Sep 2009
    Posts
    19
    Rep Power
    6

    Default Info

    The source of the error is the creation of the system tray icon. In webapp.ini if trayicon=false Zimbra starts without problems.

    Same thing on Prism, when creating an application with a tray icon, when the application starts it will remain on a blank page.
    If no tray icon is specified then the application works.

    I will try to post on the Prism forums.
    cheers

  8. #8
    Join Date
    Sep 2009
    Posts
    47
    Rep Power
    6

    Default

    Quote Originally Posted by prefab View Post
    The source of the error is the creation of the system tray icon. In webapp.ini if trayicon=false Zimbra starts without problems.
    Gee prefab, where do you find out these things? That does work. The only caveat is that when you minimize the app you have no system tray icon to click to get it back and it does not just minimize to the status bar any more. I found that if you click the shortcut that normally starts the app it just comes back up. Apparently it only allows one instance. So I just put the shortcut icon where it is visible and use it as if it were a tray icon. Still not fixed but we're getting there. Thanks for all your help. You seem to be the only one supporting this issue. I still can't find anything else about this. Apparently a lot of people gave up. So it wasn't iTunes that broke it?

    Same thing on Prism, when creating an application with a tray icon, when the application starts it will remain on a blank page.
    If no tray icon is specified then the application works.

    I will try to post on the Prism forums.
    cheers
    Do you develop Prism apps?

  9. #9
    Join Date
    Sep 2009
    Posts
    19
    Rep Power
    6

    Default

    Quote Originally Posted by foobaz View Post
    So it wasn't iTunes that broke it?
    I have seen 2 cases: on some (older) machines it works with iTunes 9.0. On others if iTunes is uninstalled then Zimbra works.

    Quote Originally Posted by foobaz View Post
    Do you develop Prism apps?
    No, just got into it because of the Zimbra bug. It's a fun way of creating apps out of web pages. I posted this in the Prism group. Wait and see.

    cheers

  10. #10
    Join Date
    Sep 2009
    Posts
    19
    Rep Power
    6

    Default

    a bug was already logged for mozilla-labs-prism at https://bugzilla.mozilla.org/show_bug.cgi?id=492110.

    Please take a look and vote for this bug. Thanks.

Similar Threads

  1. [SOLVED] Upgraded to 5.0 OSS - Sendmail Problem
    By Chewie71 in forum Installation
    Replies: 11
    Last Post: 12-28-2007, 07:07 PM
  2. postfix stopped
    By riegersteve in forum Administrators
    Replies: 1
    Last Post: 05-15-2007, 04:25 PM
  3. Replies: 4
    Last Post: 03-22-2007, 05:31 AM
  4. Postfix hanging on startup, need to kill -9 to stop
    By daceilo in forum Administrators
    Replies: 1
    Last Post: 03-19-2007, 09:47 AM
  5. starting mta...FAILED
    By timjenne in forum Installation
    Replies: 1
    Last Post: 02-08-2006, 07:09 PM

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •