Results 1 to 4 of 4

Thread: Hanging on startup

  1. #1
    Join Date
    Nov 2009
    Posts
    5
    Rep Power
    5

    Default Hanging on startup

    I hope I'm posting to the proper forum -- I'm having trouble w/ ZD 1.0.3 (it was hanging on the launch splash screen) and tried an unintall/reinstall and still no luck. Can anyone pls provide some guidance?

    Some background/info:
    - I installed ZD about a month ago, and was able to set-up some accounts at which point it started to download my mail. This was the only time I actually used the app as I was having a separate BSOD issue that needed to be resolved (bad RAM). Yesterday, I tried to open ZD again, but it would not get past the splash screen. I unintalled/reinstalled, but on the reinstall it is now hung on:
    Setup -- Starting Yahoo!Zimbra Descktop Core Service; waiting for Core Services to initialize
    - I checked in Computer Management, and the Desktop Service is currently listed as started
    - I tried to navigte to http://localhost:7633/ from an IE browser, and it just hangs:
    Sun Nov 22 14:17:56 EST 2009: error communicating with LDAP (will retry)
    com.zimbra.common.service.ServiceException: system failure: ZimbraLdapContext
    ExceptionId:main:1258917476796:d967c73a7fede913
    Code:service.FAILURE
    at com.zimbra.common.service.ServiceException.FAILURE (ServiceException.java:253)
    at com.zimbra.cs.account.ldap.ZimbraLdapContext.<init >(ZimbraLdapContext.java:326)
    at com.zimbra.cs.account.ldap.ZimbraLdapContext.<init >(ZimbraLdapContext.java:297)
    at com.zimbra.cs.account.ldap.ZimbraLdapContext.<init >(ZimbraLdapContext.java:290)
    at com.zimbra.cs.servlet.FirstServlet.checkLDAP(First Servlet.java:56)
    at com.zimbra.cs.servlet.FirstServlet.init(FirstServl et.java:96)
    at javax.servlet.GenericServlet.init(GenericServlet.j ava:241)
    at org.mortbay.jetty.servlet.ServletHolder.initServle t(ServletHolder.java:433)
    at org.mortbay.jetty.servlet.ServletHolder.doStart(Se rvletHolder.java:256)
    at org.mortbay.component.AbstractLifeCycle.start(Abst ractLifeCycle.java:40)
    at org.mortbay.jetty.servlet.ServletHandler.initializ e(ServletHandler.java:612)
    at org.mortbay.jetty.servlet.Context.startContext(Con text.java:139)
    at org.mortbay.jetty.webapp.WebAppContext.startContex t(WebAppContext.java:1222)
    at org.mortbay.jetty.handler.ContextHandler.doStart(C ontextHandler.java:501)
    at org.mortbay.jetty.webapp.WebAppContext.doStart(Web AppContext.java:449)
    at org.mortbay.component.AbstractLifeCycle.start(Abst ractLifeCycle.java:40)
    at org.mortbay.jetty.handler.HandlerCollection.doStar t(HandlerCollection.java:147)
    at org.mortbay.jetty.handler.ContextHandlerCollection .doStart(ContextHandlerCollection.java:161)
    at org.mortbay.component.AbstractLifeCycle.start(Abst ractLifeCycle.java:40)
    at org.mortbay.jetty.handler.HandlerCollection.doStar t(HandlerCollection.java:147)
    at org.mortbay.component.AbstractLifeCycle.start(Abst ractLifeCycle.java:40)
    at org.mortbay.jetty.handler.HandlerWrapper.doStart(H andlerWrapper.java:117)
    at org.mortbay.component.AbstractLifeCycle.start(Abst ractLifeCycle.java:40)
    at org.mortbay.jetty.handler.HandlerWrapper.doStart(H andlerWrapper.java:117)
    at org.mortbay.jetty.Server.doStart(Server.java:217)
    at org.mortbay.component.AbstractLifeCycle.start(Abst ractLifeCycle.java:40)
    at org.mortbay.xml.XmlConfiguration.main(XmlConfigura tion.java:979)
    at sun.reflect.NativeMethodAccessorImpl.invoke0(Nativ e Method)
    at sun.reflect.NativeMethodAccessorImpl.invoke(Unknow n Source)
    at sun.reflect.DelegatingMethodAccessorImpl.invoke(Un known Source)
    at java.lang.reflect.Method.invoke(Unknown Source)
    at org.mortbay.start.Main.invokeMain(Main.java:183)
    at org.mortbay.start.Main.start(Main.java:497)
    at org.mortbay.start.Main.main(Main.java:115)
    at sun.reflect.NativeMethodAccessorImpl.invoke0(Nativ e Method)
    at sun.reflect.NativeMethodAccessorImpl.invoke(Unknow n Source)
    at sun.reflect.DelegatingMethodAccessorImpl.invoke(Un known Source)
    at java.lang.reflect.Method.invoke(Unknown Source)
    at com.zimbra.cs.offline.start.Main.main(Main.java:33 )
    at sun.reflect.NativeMethodAccessorImpl.invoke0(Nativ e Method)
    at sun.reflect.NativeMethodAccessorImpl.invoke(Unknow n Source)
    at sun.reflect.DelegatingMethodAccessorImpl.invoke(Un known Source)
    at java.lang.reflect.Method.invoke(Unknown Source)
    at com.exe4j.runtime.LauncherEngine.launch(Unknown Source)
    at com.exe4j.runtime.WinLauncher$1.run(Unknown Source)
    Caused by: javax.naming.CommunicationException: localhost:389 [Root exception is java.net.ConnectException: Connection refused: connect]
    at com.sun.jndi.ldap.Connection.<init>(Unknown Source)
    at com.sun.jndi.ldap.LdapClient.<init>(Unknown Source)
    at com.sun.jndi.ldap.LdapClientFactory.createPooledCo nnection(Unknown Source)
    at com.sun.jndi.ldap.pool.Connections.<init>(Unknown Source)
    at com.sun.jndi.ldap.pool.Pool.getPooledConnection(Un known Source)
    at com.sun.jndi.ldap.LdapPoolManager.getLdapClient(Un known Source)
    at com.sun.jndi.ldap.LdapClient.getInstance(Unknown Source)
    at com.sun.jndi.ldap.LdapCtx.connect(Unknown Source)
    at com.sun.jndi.ldap.LdapCtx.<init>(Unknown Source)
    at com.sun.jndi.ldap.LdapCtxFactory.getUsingURL(Unkno wn Source)
    at com.sun.jndi.ldap.LdapCtxFactory.getUsingURLs(Unkn own Source)
    at com.sun.jndi.ldap.LdapCtxFactory.getLdapCtxInstanc e(Unknown Source)
    at com.sun.jndi.ldap.LdapCtxFactory.getInitialContext (Unknown Source)
    at javax.naming.spi.NamingManager.getInitialContext(U nknown Source)
    at javax.naming.InitialContext.getDefaultInitCtx(Unkn own Source)
    at javax.naming.InitialContext.init(Unknown Source)
    at javax.naming.ldap.InitialLdapContext.<init>(Unknow n Source)
    at com.zimbra.cs.account.ldap.ZimbraLdapContext.<init >(ZimbraLdapContext.java:312)
    ... 43 more
    Caused by: java.net.ConnectException: Connection refused: connect
    at java.net.PlainSocketImpl.socketConnect(Native Method)
    at java.net.PlainSocketImpl.doConnect(Unknown Source)
    at java.net.PlainSocketImpl.connectToAddress(Unknown Source)
    at java.net.PlainSocketImpl.connect(Unknown Source)
    at java.net.SocksSocketImpl.connect(Unknown Source)
    at java.net.Socket.connect(Unknown Source)
    at sun.reflect.GeneratedMethodAccessor3.invoke(Unknow n Source)
    at sun.reflect.DelegatingMethodAccessorImpl.invoke(Un known Source)
    at java.lang.reflect.Method.invoke(Unknown Source)
    at com.sun.jndi.ldap.Connection.createSocket(Unknown Source)
    ... 61 more
    Last edited by tyrenta; 11-22-2009 at 12:02 PM. Reason: Added log file output

  2. #2
    Join Date
    Nov 2009
    Posts
    5
    Rep Power
    5

    Default

    Update: Using Shift+F6 I accessed the error console -- the following error is listed:

    Error: [Exception... "Component returned failure code: 0x80004005 (NS_ERROR_FAILURE) [nsIXMLHttpRequest.open]" nsresult: "0x80004005 (NS_ERROR_FAILURE)" location: "JS frame :: file:///E:/Zimbra/zdesktop/win32/prism/xulrunner/components/nsUpdateService.js :: anonymous :: line 2003" data: no]
    Source File: file:///E:/Zimbra/zdesktop/win32/prism/xulrunner/components/nsUpdateService.js
    Line: 2003

  3. #3
    Join Date
    Aug 2008
    Posts
    830
    Rep Power
    8

    Default

    please zip and attach these files after restarting the service:

    logs\zdesktop.out
    logs\zdesktop.log

  4. #4
    Join Date
    Dec 2009
    Posts
    5
    Rep Power
    5

    Default

    I'm also having this issue.

    Please help if you can. Files are attached
    Attached Files Attached Files

Similar Threads

  1. Correct Postfix Startup Info
    By mlissner in forum Installation Help
    Replies: 5
    Last Post: 10-31-2008, 01:08 PM
  2. Postfix hanging on startup, need to kill -9 to stop
    By daceilo in forum Administrators
    Replies: 1
    Last Post: 03-19-2007, 08:47 AM
  3. No startup script on fresh 3.1.1 install CentOS4
    By eger in forum Installation
    Replies: 4
    Last Post: 06-06-2006, 11:57 AM

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •