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Thread: Can't shutdown background service of previous version (OS X)

  1. #1
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    Default Can't shutdown background service of previous version (OS X)

    Tried to shutdown via terminal using "./zdesktop stop" but every time I get the same error when trying to install:

    Background service or previous version not shutdown. Please rerun this installer after it's completely shutdown.

    OS X 1.6.2
    Trying to install Zimbra Desktop 1.0.4

    I looked in Activity Monitor and can't find any process that seems like it belongs to Zimbra. I also made sure that I was not logged into Zimbra from the browser.

  2. #2
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    Default

    are you able to launch UI for current installed zd? if you can, then when UI is running, right-click on dock icon->Shutdown Service should do it.


    Quote Originally Posted by yizzung View Post
    Tried to shutdown via terminal using "./zdesktop stop" but every time I get the same error when trying to install:

    Background service or previous version not shutdown. Please rerun this installer after it's completely shutdown.

    OS X 1.6.2
    Trying to install Zimbra Desktop 1.0.4

    I looked in Activity Monitor and can't find any process that seems like it belongs to Zimbra. I also made sure that I was not logged into Zimbra from the browser.

  3. #3
    Join Date
    Oct 2008
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    Default

    Nevermind. I ran the Uninstall app and that seemed to do the trick...

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