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Thread: [SOLVED] Zimbra Receving email

  1. #1
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    Default [SOLVED] Zimbra Receving email

    Hi,

    Been having some troubles with zimbra the past few days.

    I have managed to get the web client back up and running although i cannot recevie any email.

    the message i get back is
    The following message to <REMOVED@DOMAIN> was undeliverable.
    The reason for the problem:
    5.1.0 - Unknown address error 554-'5.7.1 <REMOVED@DOMAIN>: Relay access denied'

    When i do the zimbra status command i get the following output
    Code:
    mackhall@zimbra:~$ sudo -u zimbra /opt/zimbra/bin/zmcontrol status
    Host zimbra
            antispam                Running
            ldap                    Running
            logger                  Stopped
                    zmlogswatchctl is not running
            mailbox                 Running
            mta                     Stopped
                    postfix is not running
            snmp                    Stopped
                    zmswatch is not running.
            spell                   Running
            stats                   Running

    can someone help me asap

    Code:
    mackhall@zimbra:~$ sudo -u zimbra /opt/zimbra/bin/zmcontrol -v
    
    
    Release 6.0.2_GA_1912.UBUNTU8_64 UBUNTU8_64 FOSS edition.

  2. #2
    phoenix is offline Zimbra Consultant & Moderator
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    Quote Originally Posted by DavidMorrison View Post
    Been having some troubles with zimbra the past few days.
    What sort of 'troubles'? You need to look in the log files and see what errors you're getting, the information you've provided doesn't tell us anything other than some services aren't running.


    You should post the following information in your forum profile (as I asked you in your last thread) so we don't have to keep asking which version of ZImbra is installed.

    Quote Originally Posted by DavidMorrison View Post
    Code:
    mackhall@zimbra:~$ sudo -u zimbra /opt/zimbra/bin/zmcontrol -v
    
    
    Release 6.0.2_GA_1912.UBUNTU8_64 UBUNTU8_64 FOSS edition.
    Regards


    Bill


    Acompli: A new adventure for Co-Founder KevinH.

  3. #3
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    Quote Originally Posted by phoenix View Post
    What sort of 'troubles'? You need to look in the log files and see what errors you're getting, the information you've provided doesn't tell us anything other than some services aren't running.


    You should post the following information in your forum profile (as I asked you in your last thread) so we don't have to keep asking which version of ZImbra is installed.

    How do i find the log file

  4. #4
    phoenix is offline Zimbra Consultant & Moderator
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    Quote Originally Posted by DavidMorrison View Post
    How do i find the log file
    I've just given you a link to an article that tells you where the log files are located.
    Regards


    Bill


    Acompli: A new adventure for Co-Founder KevinH.

  5. #5
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    Thanks,

    heres the last couple of lines

    Code:
    mackhall@zimbra:~$ vi /var/log/zimbra.log
    
    Aug  6 12:14:40 zimbra postfix/local[27034]: 74FE2211C4: to=<zimbra@zimbra.mackhall.net>, orig_to=<zimbra>, relay=local, delay=33756, delays=33755/1/0/0.09, dsn=4.3.0, status=deferred (alias database unavailable)
    Aug  6 12:14:40 zimbra postfix/local[27034]: warning: lookup zimbra, NIS domain penguinzilla, map mail.aliases: no such map in server's domain
    Aug  6 12:14:40 zimbra postfix/local[27032]: 78F9D21216: to=<zimbra@zimbra.mackhall.net>, orig_to=<zimbra>, relay=local, delay=29674, delays=29673/1.1/0/0.08, dsn=4.3.0, status=deferred (alias database unavailable)
    Aug  6 12:14:40 zimbra postfix/local[27032]: warning: lookup zimbra, NIS domain penguinzilla, map mail.aliases: no such map in server's domain
    Aug  6 12:14:40 zimbra postfix/local[27034]: 6FB3821316: to=<zimbra@zimbra.mackhall.net>, orig_to=<zimbra>, relay=local, delay=16955, delays=16954/1.1/0/0.08, dsn=4.3.0, status=deferred (alias database unavailable)
    Aug  6 12:14:40 zimbra postfix/local[27034]: warning: lookup zimbra, NIS domain penguinzilla, map mail.aliases: no such map in server's domain
    Aug  6 12:14:40 zimbra postfix/local[27032]: 512E921170: to=<zimbra@zimbra.mackhall.net>, orig_to=<zimbra>, relay=local, delay=37957, delays=37955/1.2/0/0.07, dsn=4.3.0, status=deferred (alias database unavailable)
    Aug  6 12:14:40 zimbra postfix/local[27032]: warning: lookup zimbra, NIS domain penguinzilla, map mail.aliases: no such map in server's domain
    Aug  6 12:14:40 zimbra postfix/local[27034]: BB69F2126A: to=<zimbra@zimbra.mackhall.net>, orig_to=<zimbra>, relay=local, delay=25475, delays=25474/1.2/0/0.09, dsn=4.3.0, status=deferred (alias database unavailable)
    Aug  6 12:14:40 zimbra postfix/local[27034]: warning: lookup zimbra, NIS domain penguinzilla, map mail.aliases: no such map in server's domain
    Aug  6 12:14:40 zimbra postfix/local[27032]: BABD72116C: to=<zimbra@zimbra.mackhall.net>, orig_to=<zimbra>, relay=local, delay=38079, delays=38078/1.3/0/0.09, dsn=4.3.0, status=deferred (alias database unavailable)
    Aug  6 12:14:40 zimbra postfix/local[27032]: warning: lookup zimbra, NIS domain penguinzilla, map mail.aliases: no such map in server's domain
    Aug  6 12:14:40 zimbra postfix/local[27034]: 84723212C0: to=<zimbra@zimbra.mackhall.net>, orig_to=<zimbra>, relay=local, delay=21156, delays=21155/1.3/0/0.07, dsn=4.3.0, status=deferred (alias database unavailable)
    Aug  6 12:14:40 zimbra postfix/local[27034]: warning: lookup zimbra, NIS domain penguinzilla, map mail.aliases: no such map in server's domain
    Aug  6 12:14:40 zimbra postfix/local[27032]: 8C0A82116A: to=<zimbra@zimbra.mackhall.net>, orig_to=<zimbra>, relay=local, delay=38196, delays=38195/1.3/0/0.06, dsn=4.3.0, status=deferred (alias database unavailable)
    Aug  6 12:14:41 zimbra postfix/local[27032]: warning: lookup zimbra, NIS domain penguinzilla, map mail.aliases: no such map in server's domain
    Aug  6 12:14:41 zimbra postfix/local[27034]: 99523211C2: to=<zimbra@zimbra.mackhall.net>, orig_to=<zimbra>, relay=local, delay=33874, delays=33873/1.4/0/0.07, dsn=4.3.0, status=deferred (alias database unavailable)
    Aug  6 12:14:41 zimbra postfix/local[27034]: warning: lookup zimbra, NIS domain penguinzilla, map mail.aliases: no such map in server's domain
    Aug  6 12:14:41 zimbra postfix/local[27032]: 90D8A21364: to=<zimbra@zimbra.mackhall.net>, orig_to=<zimbra>, relay=local, delay=12996, delays=12994/1.4/0/0.09, dsn=4.3.0, status=deferred (alias database unavailable)
    Aug  6 12:14:41 zimbra postfix/local[27034]: 9E5FA212BA: to=<zimbra@zimbra.mackhall.net>, orig_to=<zimbra>, relay=local, delay=21397, delays=21395/1.4/0/0.09, dsn=4.3.0, status=deferred (alias database unavailable)
    Aug  6 12:15:28 zimbra zmmailboxdmgr[28042]: status requested
    Aug  6 12:15:28 zimbra zmmailboxdmgr[28042]: status OK
    Aug  6 12:15:29 zimbra zmmailboxdmgr[28103]: status requested
    Aug  6 12:15:29 zimbra zmmailboxdmgr[28103]: status OK
    Aug  6 12:16:07 zimbra zmmailboxdmgr[28360]: status requested
    Aug  6 12:16:07 zimbra zmmailboxdmgr[28360]: status OK
    Aug  6 12:16:56 zimbra zmmailboxdmgr[29457]: status requested
    Aug  6 12:16:56 zimbra zmmailboxdmgr[29457]: status OK
    Aug  6 12:16:56 zimbra zmmailboxdmgr[29518]: status requested
    Aug  6 12:16:56 zimbra zmmailboxdmgr[29518]: status OK
    Aug  6 12:17:47 zimbra postfix/anvil[22548]: statistics: max connection rate 1/60s for (smtp:70.42.170.134) at Aug  6 12:09:57
    Aug  6 12:17:47 zimbra postfix/anvil[22548]: statistics: max connection count 1 for (smtp:70.42.170.134) at Aug  6 12:09:57
    Aug  6 12:17:47 zimbra postfix/anvil[22548]: statistics: max cache size 2 at Aug  6 12:09:58
    Aug  6 12:18:11 zimbra zmmailboxdmgr[30201]: status requested
    Aug  6 12:18:11 zimbra zmmailboxdmgr[30201]: status OK
    Aug  6 12:18:28 zimbra zmmailboxdmgr[30881]: status requested
    Aug  6 12:18:28 zimbra zmmailboxdmgr[30881]: status OK
    Aug  6 12:18:29 zimbra zmmailboxdmgr[30942]: status requested

  6. #6
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    Does anyone know how to fix

  7. #7
    phoenix is offline Zimbra Consultant & Moderator
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    Quote Originally Posted by DavidMorrison View Post
    Thanks,

    heres the last couple of lines

    Code:
    mackhall@zimbra:~$ vi /var/log/zimbra.log
    
    Aug  6 12:14:40 zimbra postfix/local[27034]: 74FE2211C4: to=<zimbra@zimbra.mackhall.net>, orig_to=<zimbra>, relay=local, delay=33756, delays=33755/1/0/0.09, dsn=4.3.0, status=deferred (alias database unavailable)
    Aug  6 12:14:40 zimbra postfix/local[27034]: warning: lookup zimbra, NIS domain penguinzilla, map mail.aliases: no such map in server's domain
    Aug  6 12:14:40 zimbra postfix/local[27032]: 78F9D21216: to=<zimbra@zimbra.mackhall.net>, orig_to=<zimbra>, relay=local, delay=29674, delays=29673/1.1/0/0.08, dsn=4.3.0, status=deferred (alias database unavailable)
    Aug  6 12:14:40 zimbra postfix/local[27032]: warning: lookup zimbra, NIS domain penguinzilla, map mail.aliases: no such map in server's domain
    Aug  6 12:14:40 zimbra postfix/local[27034]: 6FB3821316: to=<zimbra@zimbra.mackhall.net>, orig_to=<zimbra>, relay=local, delay=16955, delays=16954/1.1/0/0.08, dsn=4.3.0, status=deferred (alias database unavailable)
    Aug  6 12:14:40 zimbra postfix/local[27034]: warning: lookup zimbra, NIS domain penguinzilla, map mail.aliases: no such map in server's domain
    Aug  6 12:14:40 zimbra postfix/local[27032]: 512E921170: to=<zimbra@zimbra.mackhall.net>, orig_to=<zimbra>, relay=local, delay=37957, delays=37955/1.2/0/0.07, dsn=4.3.0, status=deferred (alias database unavailable)
    Aug  6 12:14:40 zimbra postfix/local[27032]: warning: lookup zimbra, NIS domain penguinzilla, map mail.aliases: no such map in server's domain
    Aug  6 12:14:40 zimbra postfix/local[27034]: BB69F2126A: to=<zimbra@zimbra.mackhall.net>, orig_to=<zimbra>, relay=local, delay=25475, delays=25474/1.2/0/0.09, dsn=4.3.0, status=deferred (alias database unavailable)
    Aug  6 12:14:40 zimbra postfix/local[27034]: warning: lookup zimbra, NIS domain penguinzilla, map mail.aliases: no such map in server's domain
    Aug  6 12:14:40 zimbra postfix/local[27032]: BABD72116C: to=<zimbra@zimbra.mackhall.net>, orig_to=<zimbra>, relay=local, delay=38079, delays=38078/1.3/0/0.09, dsn=4.3.0, status=deferred (alias database unavailable)
    Aug  6 12:14:40 zimbra postfix/local[27032]: warning: lookup zimbra, NIS domain penguinzilla, map mail.aliases: no such map in server's domain
    Aug  6 12:14:40 zimbra postfix/local[27034]: 84723212C0: to=<zimbra@zimbra.mackhall.net>, orig_to=<zimbra>, relay=local, delay=21156, delays=21155/1.3/0/0.07, dsn=4.3.0, status=deferred (alias database unavailable)
    Aug  6 12:14:40 zimbra postfix/local[27034]: warning: lookup zimbra, NIS domain penguinzilla, map mail.aliases: no such map in server's domain
    Aug  6 12:14:40 zimbra postfix/local[27032]: 8C0A82116A: to=<zimbra@zimbra.mackhall.net>, orig_to=<zimbra>, relay=local, delay=38196, delays=38195/1.3/0/0.06, dsn=4.3.0, status=deferred (alias database unavailable)
    Aug  6 12:14:41 zimbra postfix/local[27032]: warning: lookup zimbra, NIS domain penguinzilla, map mail.aliases: no such map in server's domain
    Aug  6 12:14:41 zimbra postfix/local[27034]: 99523211C2: to=<zimbra@zimbra.mackhall.net>, orig_to=<zimbra>, relay=local, delay=33874, delays=33873/1.4/0/0.07, dsn=4.3.0, status=deferred (alias database unavailable)
    Aug  6 12:14:41 zimbra postfix/local[27034]: warning: lookup zimbra, NIS domain penguinzilla, map mail.aliases: no such map in server's domain
    Aug  6 12:14:41 zimbra postfix/local[27032]: 90D8A21364: to=<zimbra@zimbra.mackhall.net>, orig_to=<zimbra>, relay=local, delay=12996, delays=12994/1.4/0/0.09, dsn=4.3.0, status=deferred (alias database unavailable)
    Aug  6 12:14:41 zimbra postfix/local[27034]: 9E5FA212BA: to=<zimbra@zimbra.mackhall.net>, orig_to=<zimbra>, relay=local, delay=21397, delays=21395/1.4/0/0.09, dsn=4.3.0, status=deferred (alias database unavailable)
    Aug  6 12:15:28 zimbra zmmailboxdmgr[28042]: status requested
    Aug  6 12:15:28 zimbra zmmailboxdmgr[28042]: status OK
    Aug  6 12:15:29 zimbra zmmailboxdmgr[28103]: status requested
    Aug  6 12:15:29 zimbra zmmailboxdmgr[28103]: status OK
    Aug  6 12:16:07 zimbra zmmailboxdmgr[28360]: status requested
    Aug  6 12:16:07 zimbra zmmailboxdmgr[28360]: status OK
    Aug  6 12:16:56 zimbra zmmailboxdmgr[29457]: status requested
    Aug  6 12:16:56 zimbra zmmailboxdmgr[29457]: status OK
    Aug  6 12:16:56 zimbra zmmailboxdmgr[29518]: status requested
    Aug  6 12:16:56 zimbra zmmailboxdmgr[29518]: status OK
    Aug  6 12:17:47 zimbra postfix/anvil[22548]: statistics: max connection rate 1/60s for (smtp:70.42.170.134) at Aug  6 12:09:57
    Aug  6 12:17:47 zimbra postfix/anvil[22548]: statistics: max connection count 1 for (smtp:70.42.170.134) at Aug  6 12:09:57
    Aug  6 12:17:47 zimbra postfix/anvil[22548]: statistics: max cache size 2 at Aug  6 12:09:58
    Aug  6 12:18:11 zimbra zmmailboxdmgr[30201]: status requested
    Aug  6 12:18:11 zimbra zmmailboxdmgr[30201]: status OK
    Aug  6 12:18:28 zimbra zmmailboxdmgr[30881]: status requested
    Aug  6 12:18:28 zimbra zmmailboxdmgr[30881]: status OK
    Aug  6 12:18:29 zimbra zmmailboxdmgr[30942]: status requested
    The problem would seem to be the message I've highlighted above. What about an answer to my other question about your 'troubles' with ZImbra?
    Regards


    Bill


    Acompli: A new adventure for Co-Founder KevinH.

  8. #8
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    Quote Originally Posted by phoenix View Post
    The problem would seem to be the message I've highlighted above. What about an answer to my other question about your 'troubles' with ZImbra?
    We cannot receive any mail - Any mail sent to zimbra is being bounced back - which to me looks like the MTA service.

    i have changed the hosts file and now its just the MTA that is not starting.

    antispam Running
    ldap Running
    logger Running
    mailbox Running
    mta Stopped
    postfix is not running
    snmp Running
    spell Running
    stats Running
    i will update this post with the logs

    logs

    Aug 6 12:46:21 zimbra zimbramon[11112]: 11112:info: Starting stats via zmcontrol
    Aug 6 12:46:30 zimbra postfix/postqueue[19684]: fatal: Queue report unavailable - mail system is down
    Aug 6 12:46:54 zimbra zmmailboxdmgr[20505]: status requested
    Aug 6 12:46:54 zimbra zmmailboxdmgr[20505]: status OK
    Aug 6 12:46:54 zimbra zmmailboxdmgr[20566]: status requested
    Aug 6 12:46:54 zimbra zmmailboxdmgr[20566]: status OK
    Aug 6 12:47:00 zimbra postfix/postqueue[20575]: fatal: Queue report unavailable - mail system is down
    Aug 6 12:47:08 zimbra postfix/smtpd[20581]: warning: 113.168.14.213: address not listed for hostname localhost
    Aug 6 12:47:08 zimbra postfix/smtpd[20581]: connect from unknown[113.168.14.213]
    Aug 6 12:47:09 zimbra postfix/smtpd[20581]: NOQUEUE: reject: RCPT from unknown[113.168.14.213]: 554 5.7.1 <alan.knox@meritforce.co.uk>: Relay access denied; from=<alan.knox@me$
    Aug 6 12:47:09 zimbra postfix/smtpd[20581]: lost connection after RCPT from unknown[113.168.14.213]
    Aug 6 12:47:09 zimbra postfix/smtpd[20581]: disconnect from unknown[113.168.14.213]
    Aug 6 12:47:30 zimbra postfix/postqueue[20588]: fatal: Queue report unavailable - mail system is down
    Aug 6 12:47:49 zimbra zmmailboxdmgr[20827]: status requested
    Aug 6 12:47:49 zimbra zmmailboxdmgr[20827]: status OK
    Aug 6 12:48:00 zimbra postfix/postqueue[21140]: fatal: Queue report unavailable - mail system is down
    Aug 6 12:48:11 zimbra zmmailboxdmgr[21640]: status requested
    Aug 6 12:48:11 zimbra zmmailboxdmgr[21640]: status OK
    Aug 6 12:48:26 zimbra zmmailboxdmgr[22253]: status requested
    Aug 6 12:48:26 zimbra zmmailboxdmgr[22253]: status OK
    Aug 6 12:48:27 zimbra zmmailboxdmgr[22314]: status requested
    Aug 6 12:48:27 zimbra zmmailboxdmgr[22314]: status OK
    Aug 6 12:48:29 zimbra postfix/smtpd[20581]: connect from cpe-60-230-187-107.static.vic.bigpond.net.au[60.230.187.107]
    Aug 6 12:48:30 zimbra postfix/postqueue[22323]: fatal: Queue report unavailable - mail system is down
    Aug 6 12:48:32 zimbra postfix/smtpd[20581]: NOQUEUE: reject: RCPT from cpe-60-230-187-107.static.vic.bigpond.net.au[60.230.187.107]: 554 5.7.1 <info@meritforce.co.uk>: Relay a$
    Aug 6 12:48:33 zimbra postfix/smtpd[20581]: disconnect from cpe-60-230-187-107.static.vic.bigpond.net.au[60.230.187.107]
    Aug 6 12:48:58 zimbra postfix/smtpd[20581]: connect from relay.ptn-ipout01.plus.net[212.159.7.35]
    Aug 6 12:48:58 zimbra postfix/smtpd[20581]: NOQUEUE: reject: RCPT from relay.ptn-ipout01.plus.net[212.159.7.35]: 554 5.7.1 <bmcb@mackenziehall.net>: Relay access denied; from=$
    Aug 6 12:49:00 zimbra postfix/postqueue[22336]: fatal: Queue report unavailable - mail system is down
    Aug 6 12:49:03 zimbra postfix/smtpd[20581]: disconnect from relay.ptn-ipout01.plus.net[212.159.7.35]
    Aug 6 12:49:30 zimbra postfix/postqueue[22524]: fatal: Queue report unavailable - mail system is down
    Aug 6 12:49:53 zimbra zmmailboxdmgr[23345]: status requested
    Aug 6 12:49:53 zimbra zmmailboxdmgr[23345]: status OK
    Aug 6 12:49:54 zimbra zmmailboxdmgr[23406]: status requested
    Aug 6 12:49:54 zimbra zmmailboxdmgr[23406]: status OK
    Aug 6 12:50:00 zimbra postfix/postqueue[23416]: fatal: Queue report unavailable - mail system is down
    Aug 6 12:50:01 zimbra postfix/postqueue[23446]: fatal: Queue report unavailable - mail system is down
    Aug 6 12:50:01 zimbra zimbramon[23424]: 23424:info: 2010-08-06 12:50:01, QUEUE: 0 0
    Aug 6 12:50:01 zimbra postfix/pickup[5279]: 6F68121426: uid=1001 from=<zimbra>
    Aug 6 12:50:01 zimbra postfix/cleanup[23466]: 6F68121426: message-id=<20100806115001.6F68121426@zimbra.mackhall.net>
    Aug 6 12:50:01 zimbra postfix/qmgr[5280]: 6F68121426: from=<zimbra@zimbra.mackhall.net>, size=606, nrcpt=1 (queue active)
    Aug 6 12:50:01 zimbra postfix/local[23494]: warning: lookup zimbra, NIS domain penguinzilla, map mail.aliases: no such map in server's domain
    Aug 6 12:50:01 zimbra postfix/local[23494]: 6F68121426: to=<zimbra@zimbra.mackhall.net>, orig_to=<zimbra>, relay=local, delay=0.38, delays=0.3/0/0/0.08, dsn=4.3.0, status=defe$
    Aug 6 12:50:12 zimbra zmmailboxdmgr[23869]: status requested
    Aug 6 12:50:12 zimbra zmmailboxdmgr[23869]: status OK
    Last edited by DavidMorrison; 08-06-2010 at 04:57 AM.

  9. #9
    phoenix is offline Zimbra Consultant & Moderator
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    Regards


    Bill


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  10. #10
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    fatal: the Postfix mail system is not running - is the error i get trying to start postfix tho

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