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Thread: zdesktop 7 beta refuse to launch on snow leopard

  1. #1
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    Unhappy zdesktop 7 beta refuse to launch on snow leopard

    i downloaded 'zdesktop_7_0_beta1_b10706_macos_intel.dmg' and the installation just halts saying some script taking long time and to report the issue here.

    Can some one help me with this?

  2. #2
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    Default

    Just downloaded to XPpro SP3 & its also not starting...

    Calling zdesktop.exe from the command promt brings an error box " Unable to load config file:"

    !

  3. #3
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    please zip and attach <data>\log\zdesktop.out and zdesktop.log.

    where <data> = Zimbra Desktop 7 Beta 1 FAQ - Zimbra :: Wiki

  4. #4
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    Default Desktop 7 beta 1 also not working for me suddenly

    I have the same issue. I tried reinstalling too. Attached are my log files
    Attached Files Attached Files

  5. #5
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    If you are on snow leopard, you may be running into the issue mentioned here:

    Bug 56279 &ndash; ZD doesn't restart automatically during upgrade

  6. #6
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    Unhappy

    I downloaded the 'zdesktop_7_0_beta1_b10706_macos_intel.dmg' image and tried again.. It just hangs on a running script.

    I tried what is suggested in BUG:56279 but of no use. And there are no zdesktop.{out,log} files anywhere in the install location.

    Code:
    $pwd
    /Users/balusss/Library/Zimbra Desktop
    $find . -name zdesktop.* -print 
    ./zdesktop.webapp

  7. #7
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    hi, can u try "ps -fre | grep jetty" to see how many jetty instances are u running ? maybe u can kill them all and restart zd again.

  8. #8
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    Quote Originally Posted by dywang View Post
    hi, can u try "ps -fre | grep jetty" to see how many jetty instances are u running ? maybe u can kill them all and restart zd again.
    there are no jetty instances at all. I am attaching a screenshot of the script error and here is the line 199 in question:
    Code:
    198   setParameter: function(aName, aValue) {
    199     if (WebAppProperties.flags.indexOf(aName) == -1)                        
    200       return;
    :-?
    Attached Images Attached Images

  9. #9
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    - run Console.app
    - look for any errors related to ZD installation in /private/var/log/install.log (under FILES)

  10. #10
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    hi,
    i have tried it again and attaching the Install.log part here. I can only see something suspicious on line:44
    Code:
    Mar 11 19:40:00 myHost installd[15893]: ./preflight: /Volumes/Zimbra Desktop Installer/Zimbra Desktop.mpkg/Contents/Packages/zimbraDesktopPreflight.pkg/Contents/Resources/preflight: line 6: [: -gt:     unary operator expected
    .. if it is related anyway, but request you to go thru the file once.

    am very curious to use zimbra. pl help.
    Attached Files Attached Files

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