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Thread: ZD 2 and 7beta won't start on Win 7 -64 bit

  1. #1
    Join Date
    Oct 2009
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    Default ZD 2 and 7beta won't start on Win 7 -64 bit

    Code:
    I installed ZD 2 and it didn't started I read a thread where someone suggested to install ZD 7Beta to see if something changes but it didn't.
    
    I checked de ...data\log and no file appears there. I tried launching from cmd terminal like this:
    
    "C:\Windows\SysWOW64\cscript.exe "C:\Program Files (x86)\Zimbra\Zimbra Desktop\win32\zdrun.vbs"
    and it returns something like (I use spanish so I'll try to figure out what would it say in english):

    Entry Error: Ther is no command sequence engine for file extension ".vbs"

    I tried this way to launch it also unsuccesfully:

    Code:
    C:\Users\Eduardo Llaguno>"C:\Program Files (x86)\Zimbra\Zimbra Desktop\win32\zdesktop.exe" "C:\Users\<myuser>\AppData\Local\Zimbra\Zimbra Desktop\conf\zdesktop.conf"
    And it creates a dialog which says:
    Unable to load config file: "C:\Users\<myuser>\AppData\Local\Zimbra\Zimbra Desktop\conf\zdesktop.conf"

    What is logical since this directory and file doesn't exist.

    Hope this is solved some how.

  2. #2
    Join Date
    Jun 2007
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    Philippines
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    Default

    Did you try to run the installer as Administrator?

  3. #3
    Join Date
    Apr 2011
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    Default

    I have this problem on Windows XP SP3.
    I'm administrator. I have installed the program. Programs it is not started, when i click on shortcut.
    When I start C:\Program Files\Zimbra\Zimbra Desktop\win32\zdrun.vbs i see message: "Program could not start. Try to reinstall the program."
    Then there are link on line in a file zdrun.vbs which has caused an error. It is line 72.

    File zdrun.vbs:

    71 sCmd = Chr(34) & sAppRoot & "\win32\prism\zdclient.exe" & Chr(34)
    72 oShell.Run sCmd, 1, false

    Problem at file \win32\prism\zdclient.exe start.
    Please, help to solve a problem.

  4. #4
    Join Date
    Jun 2007
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    Philippines
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    Default

    Quote Originally Posted by kpv View Post
    I have this problem on Windows XP SP3.
    I'm administrator. I have installed the program. Programs it is not started, when i click on shortcut.
    When I start C:\Program Files\Zimbra\Zimbra Desktop\win32\zdrun.vbs i see message: "Program could not start. Try to reinstall the program."
    Then there are link on line in a file zdrun.vbs which has caused an error. It is line 72.

    File zdrun.vbs:

    71 sCmd = Chr(34) & sAppRoot & "\win32\prism\zdclient.exe" & Chr(34)
    72 oShell.Run sCmd, 1, false

    Problem at file \win32\prism\zdclient.exe start.
    Please, help to solve a problem.
    Do you have an updated java in your machine?

  5. #5
    Join Date
    Apr 2011
    Posts
    2
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    Default

    I have solved this problem.
    See https://bugzilla.zimbra.com/show_bug.cgi?id=58814

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