I have been attempting to connect to the trial server to test the desktop version of zimbra. I have entered an account name, the email address that was in the first email I received in my trial online mailbox, the password that I received in my trial online mailbox and testzimbra.com in the incoming server. I have set security to none.

The message I am receiving is:

Account authentication failed. Please check username and password.

I have verified the email address and password by signing into the trial online version. The email that I received with these credentials indicated that the desktop access capabilities were active.

Is it possible to connect to the trial servers to test zimbra desktop?