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Thread: Commercial Cert for Zimbra Web

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  1. #1
    Join Date
    Jul 2007
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    Default Commercial Cert for Zimbra Web

    All right, as per the instructions here:
    Commercial Certificates - ZimbraWiki

    I have acquired a Commercial Cert and have been trying to install it using the same instructions. When I was shipped the cert, I received MAIL.SERVER.COM.crt and MAIL.SERVER.COM.der files. On my first try, I used the crt and got the following error:
    [zimbra@tegu ssl]$ keytool -import -alias tomcat -keystore /opt/zimbra/ssl/ssl/commercial.keystore -trustcacerts -file MAIL.SERVER.COM.crt -storepass zimbra
    keytool error: java.lang.Exception: Failed to establish chain from reply

    After this, I shrugged off the error and completed step C. I got a certificate installed, but it wasn't showing as having been signed by any CA and did not resolve the self-signed cert issue.

    So I repeated this process with the .der file and got this message:
    [zimbra@tegu ssl]$ keytool -import -alias tomcat -keystore /opt/zimbra/ssl/ssl/commercial.keystore -trustcacerts -file MAIL.LINDEGROUP.COM.der -storepass zimbra
    keytool error: java.lang.Exception: Failed to establish chain from reply

    lo-and-behold, it's the same message! This time I did not follow through.

    I don't see any reference to this problem anywhere and am a tad bit confused. Does anyone have any guidance?

    My exact ZCS version is posted in the top right.

    Last edited by mwyant; 07-17-2007 at 09:57 AM.

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