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Thread: help with issue after install

  1. #1
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    Default help with issue after install

    Installed Zimbra on Ubuntu 6.06 Server and am having some issues getting it going. After everything installed I rum zmcontrol status and get this:

    zimbra@MAILONE:~$ zmcontrol status
    Host mailone.xxxxxxx.local
    antispam Running
    antivirus Running
    ldap Running
    logger Stopped
    logmysql.server is not running
    mailbox Stopped
    mysql.server is not running
    tomcat is not running
    mta Running
    snmp Running
    spell Running
    If I try to start mysql I get this:

    zimbra@MAILONE:~$ mysql.server start
    zimbra@MAILONE:~$ Starting mysqld daemon with databases from /opt/zimbra/db/data
    STOPPING server from pid file /opt/zimbra/db/mysql.pid
    070912 14:57:10 mysqld ended

    Any idea what is going on? I am new to Linux but trying my best to learn what I can. Although I am at a loss as to where to begin.

    TIA
    Last edited by drewdown; 09-12-2007 at 01:12 PM.

  2. #2
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    After some reading I have a made a little headway, although logger is still not running, what to do now?


    Code:
    zimbra@MAILONE:~$ /opt/zimbra/libexec/zmmyinit
    * Creating required directories
    * Generating mysql config /opt/zimbra/conf/my.cnf
    * Creating database in /opt/zimbra/db/data
    * Starting mysql server
    * Failed to connect to mysql...retrying
    * Loading schema /opt/zimbra/db/db.sql
    * Loading version from /opt/zimbra/db/versions-init.sql
    * Setting random passwd for mysql root user in zimbra localconfig
    * Setting random passwd for mysql zimbra user in zimbra localconfig
    * Changing mysql root user password
    * Changing mysql zimbra user password
    * Changed zimbra mysql user password
    
    zimbra@MAILONE:~$ zmcontrol start
    Host mailone.netcordia.local
            Starting ldap...Done.
            Starting logger...Done.
            Starting mailbox...FAILED
    mysqld_safe already running with pid 29360
    
    
            Starting antispam...Done.
            Starting antivirus...Done.
            Starting snmp...Done.
            Starting spell...Done.
            Starting mta...Done.
    zimbra@MAILONE:~$ zmcontrol statis
    
    [1]+  Stopped                 zmcontrol statis
    zimbra@MAILONE:~$ zmcontrol status
    Host mailone.netcordia.local
            antispam                Running
            antivirus               Running
            ldap                    Running
            logger                  Stopped
                    logmysql.server is not running
            mailbox                 Running
            mta                     Running
            snmp                    Running
            spell                   Running
    Last edited by drewdown; 09-12-2007 at 01:52 PM.

  3. #3
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    Code:
    zizimbra@MAILONE:~$ zmcontrol stop
    zimbra@MAILONE:~$ rm -rf /opt/zimbra/logger/db/data
    zimbra@MAILONE:~$ /opt/zimbra/libexec/zmloggerinit
    zimbra@MAILONE:~$ zmcontrol start
    Host mailone.netcordia.local
            Starting ldap...Done.
            Starting logger...Done.
            Starting mailbox...Done.
            Starting antispam...Done.
            Starting antivirus...Done.
            Starting snmp...Done.
            Starting spell...Done.
            Starting mta...Done.
    zimbra@MAILONE:~$ zmcontrol status
    Host mailone.netcordia.local
            antispam                Running
            antivirus               Running
            ldap                    Running
            logger                  Running
            mailbox                 Running
            mta                     Running
            snmp                    Running
            spell                   Running
    Everything looks to be ok now.

  4. #4
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    Default Zimbra issue after install

    EDIT: This was posted in "can't access zimbra through browser" /forums/installation/10530-help-cant-access-zimbra-through-browser.html

    I am having the same problem, but tomcat appears to be running. A zmcontrol status brings back everything as running.

    I get the default apache screen as well. Any more ideas??
    Last edited by mmorse; 09-13-2007 at 10:40 AM. Reason: move to one thread

  5. #5
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    Quote Originally Posted by drewdown View Post
    I am having the same problem, but tomcat appears to be running. A zmcontrol status brings back everything as running.

    I get the default apache screen as well. Any more ideas??
    Can you uninstall apache? Did you set the Zimbra http port to something other than 80?

  6. #6
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    I have not unisntalled Apache and I have not changed the port. I did disable apache and that didnt help at all.

    netstat -a shows a list of things, but not sure what to look for.

    If I look at the httpd_error.log I see this after trying to hit the machine:

    client xx.xx.xx.xx (my ip) invalid method in request.
    Last edited by drewdown; 09-12-2007 at 02:49 PM.

  7. #7
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    Default Zimbra issue after install

    Finally got everything up but not working. I get this error message when clicking on Mail Queues:
    Code:
    Message:  system failure: exception during auth {RemoteManager: mailone.xxxxx.local->zimbra@mailone.xxxxx.local:22}
    Error code:  service.FAILURE
    Method:  ZmCsfeCommand.prototype.invoke
    Details:soap:Receiver
    I cannot connect to the box via SSH, and not sure what to do to resolve this issue.

    TIA

  8. #8
    phoenix is offline Zimbra Consultant & Moderator
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    Quote Originally Posted by drewdown View Post
    I cannot connect to the box via SSH, and not sure what to do to resolve this issue.
    I guess you don't have the ssh daemon installed or running or perhaps it's running on a non-standard port.
    Regards


    Bill


    Acompli: A new adventure for Co-Founder KevinH.

  9. #9
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    I just installed ssh with apt-get install ssh and rebooted it. Error message has gone away and I can send mesages.

    But I get an error message when I try to send saying:

    "host or domain name not found. name service error for name=mailone.xxxx.local type=a; host not found."

  10. #10
    phoenix is offline Zimbra Consultant & Moderator
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    Quote Originally Posted by drewdown View Post
    "host or domain name not found. name service error for name=mailone.xxxx.local type=a; host not found."
    It's obvious from that message that there's no local DNS server install, check the wiki for Split DNS. You should also check the Quick Start Guide to make sure your hosts file is correct.
    Regards


    Bill


    Acompli: A new adventure for Co-Founder KevinH.

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