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Thread: [SOLVED] Upgrade from 4.5.6 CE to 4.5.7 CE: stats service shown as stopped

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    Default [SOLVED] Upgrade from 4.5.6 CE to 4.5.7 CE: stats service shown as stopped

    I just upgraded from 4.5.6 to 4.5.7, specifically I am now running 4.5.7_GA_1319.RHEL4_64_20070914213443 CentOS4_64 FOSS edition.

    Things went smooth and there were no errors during the upgrade.

    Only problem I have come across so far is that when I log in as admin and check service status, stats service is showing as not running ( red X graphic next to the service ).

    Interestingly:

    [zimbra@zcs ~]$ zmcontrol status
    Host mail.foo.bar
    antispam Running
    antivirus Running
    imapproxy Running
    ldap Running
    logger Running
    mailbox Running
    mta Running
    snmp Running
    spell Running
    stats Running




    I found a thread http://www.zimbra.com/forums/adminis...s-service.html where people discussed stats service issues on 5.0 beta which has the same symptoms as my issue, albeit involving a different ZCS version.

    The symlink solution they suggested here http://www.zimbra.com/forums/install...html#post55715 I don't think is relevant to my system because the two directories they link together in that solution already exist on my system and are populated.

    [zimbra@zcs ~]$ file /opt/zimbra/zimbramon/rrdtool/bin
    /opt/zimbra/zimbramon/rrdtool/bin: directory

    [zimbra@zcs ~]$ file /opt/zimbra/zimbramon/rrdtool-1.0.49/bin
    /opt/zimbra/zimbramon/rrdtool-1.0.49/bin: directory

    [zimbra@zcs ~]$ ll /opt/zimbra/zimbramon/rrdtool-1.0.49/bin
    total 940
    lrwxrwxrwx 1 root root 40 Sep 19 15:02 bin -> /opt/zimbra/zimbramon/rrdtool-1.0.49/bin
    -rwxr-xr-x 1 root root 424144 Aug 3 05:12 rrdcgi
    -rwxr-xr-x 1 root root 459954 Aug 3 05:12 rrdtool
    -rwxr-xr-x 1 root root 32462 Aug 3 05:12 rrdupdate
    -rwxr-xr-x 1 root root 29539 Aug 3 05:12 trytime

    [zimbra@zcs ~]$ ll /opt/zimbra/zimbramon/rrdtool/bin
    total 940
    lrwxrwxrwx 1 root root 40 Sep 19 15:02 bin -> /opt/zimbra/zimbramon/rrdtool-1.0.49/bin
    -rwxr-xr-x 1 root root 424144 Aug 3 05:12 rrdcgi
    -rwxr-xr-x 1 root root 459954 Aug 3 05:12 rrdtool
    -rwxr-xr-x 1 root root 32462 Aug 3 05:12 rrdupdate
    -rwxr-xr-x 1 root root 29539 Aug 3 05:12 trytime


    In my zimbra.log I see weird things happening in relation to the stats service.

    without any errors, it sometimes shows as running and sometimes shows as stopped. I have run

    tail -f /var/log/zimbra.log and captured the output over a period of several minutes. It will show stats: Running and stats: Stopped at will.

    Here's an excerpt, I only removed lines relating to mail delivery from the log:

    Sep 19 15:00:11 zcs zmtomcatmgr[13459]: status requested
    Sep 19 15:00:11 zcs zmtomcatmgr[13459]: status OK
    Sep 19 15:00:11 zcs zimbramon[13057]: 13057:info: 2007-09-19 15:00:01, STATUS: zcs.domain.com: antispam: Running
    Sep 19 15:00:11 zcs zimbramon[13057]: 13057:info: 2007-09-19 15:00:01, STATUS: zcs.domain.com: antivirus: Running
    Sep 19 15:00:11 zcs zimbramon[13057]: 13057:info: 2007-09-19 15:00:01, STATUS: zcs.domain.com: imapproxy: Running
    Sep 19 15:00:11 zcs zimbramon[13057]: 13057:info: 2007-09-19 15:00:01, STATUS: zcs.domain.com: ldap: Running
    Sep 19 15:00:11 zcs zimbramon[13057]: 13057:info: 2007-09-19 15:00:01, STATUS: zcs.domain.com: logger: Running
    Sep 19 15:00:11 zcs zimbramon[13057]: 13057:info: 2007-09-19 15:00:01, STATUS: zcs.domain.com: mailbox: Running
    Sep 19 15:00:11 zcs zimbramon[13057]: 13057:info: 2007-09-19 15:00:01, STATUS: zcs.domain.com: mta: Running
    Sep 19 15:00:11 zcs zimbramon[13057]: 13057:info: 2007-09-19 15:00:01, STATUS: zcs.domain.com: snmp: Running
    Sep 19 15:00:11 zcs zimbramon[13057]: 13057:info: 2007-09-19 15:00:01, STATUS: zcs.domain.com: spell: Running
    Sep 19 15:00:11 zcs zimbramon[13057]: 13057:info: 2007-09-19 15:00:01, STATUS: zcs.domain.com: stats: Stopped
    Sep 19 15:01:35 zcs zmtomcatmgr[14486]: status requested
    Sep 19 15:01:35 zcs zmtomcatmgr[14486]: status OK
    Sep 19 15:01:36 zcs zimbramon[13772]: 13772:info: 2007-09-19 15:01:29, STATUS: zcs.domain.com: antispam: Running
    Sep 19 15:01:36 zcs zimbramon[13772]: 13772:info: 2007-09-19 15:01:29, STATUS: zcs.domain.com: antivirus: Running
    Sep 19 15:01:36 zcs zimbramon[13772]: 13772:info: 2007-09-19 15:01:29, STATUS: zcs.domain.com: imapproxy: Running
    Sep 19 15:01:36 zcs zimbramon[13772]: 13772:info: 2007-09-19 15:01:29, STATUS: zcs.domain.com: ldap: Running
    Sep 19 15:01:36 zcs zimbramon[13772]: 13772:info: 2007-09-19 15:01:29, STATUS: zcs.domain.com: logger: Running
    Sep 19 15:01:36 zcs zimbramon[13772]: 13772:info: 2007-09-19 15:01:29, STATUS: zcs.domain.com: mailbox: Running
    Sep 19 15:01:36 zcs zimbramon[13772]: 13772:info: 2007-09-19 15:01:29, STATUS: zcs.domain.com: mta: Running
    Sep 19 15:01:36 zcs zimbramon[13772]: 13772:info: 2007-09-19 15:01:29, STATUS: zcs.domain.com: snmp: Running
    Sep 19 15:01:36 zcs zimbramon[13772]: 13772:info: 2007-09-19 15:01:29, STATUS: zcs.domain.com: spell: Running
    Sep 19 15:01:36 zcs zimbramon[13772]: 13772:info: 2007-09-19 15:01:29, STATUS: zcs.domain.com: stats: Running
    Sep 19 15:02:06 zcs zmtomcatmgr[14998]: status requested
    Sep 19 15:02:06 zcs zmtomcatmgr[14998]: status OK
    Sep 19 15:02:06 zcs zimbramon[14788]: 14788:info: 2007-09-19 15:02:01, STATUS: zcs.domain.com: antispam: Running
    Sep 19 15:02:06 zcs zimbramon[14788]: 14788:info: 2007-09-19 15:02:01, STATUS: zcs.domain.com: antivirus: Running
    Sep 19 15:02:06 zcs zimbramon[14788]: 14788:info: 2007-09-19 15:02:01, STATUS: zcs.domain.com: imapproxy: Running
    Sep 19 15:02:06 zcs zimbramon[14788]: 14788:info: 2007-09-19 15:02:01, STATUS: zcs.domain.com: ldap: Running
    Sep 19 15:02:06 zcs zimbramon[14788]: 14788:info: 2007-09-19 15:02:01, STATUS: zcs.domain.com: logger: Running
    Sep 19 15:02:06 zcs zimbramon[14788]: 14788:info: 2007-09-19 15:02:01, STATUS: zcs.domain.com: mailbox: Running
    Sep 19 15:02:06 zcs zimbramon[14788]: 14788:info: 2007-09-19 15:02:01, STATUS: zcs.domain.com: mta: Running
    Sep 19 15:02:06 zcs zimbramon[14788]: 14788:info: 2007-09-19 15:02:01, STATUS: zcs.domain.com: snmp: Running
    Sep 19 15:02:06 zcs zimbramon[14788]: 14788:info: 2007-09-19 15:02:01, STATUS: zcs.domain.com: spell: Running
    Sep 19 15:02:06 zcs zimbramon[14788]: 14788:info: 2007-09-19 15:02:01, STATUS: zcs.domain.com: stats: Stopped


    Has anyone else upgraded their 4.5.6 to 4.5.7 and seen the same issue ? Any ideas where to look next ?

    Edit: I tried service zimbra stop;service zimbra start. I also rebooted the server to no avail. Since posting this thread, I am still monitoring zimbra.log and it's now consistently showing stats: Stopped every single time.
    Last edited by centrex; 11-25-2008 at 02:13 AM. Reason: Typo fix

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