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Thread: [SOLVED] Error Installing Zimbra on RHEL 5

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  1. #1
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    Default [SOLVED] Error Installing Zimbra on RHEL 5

    After installing Zimbra, everything seemed to be just fine. I changed the admin password and saved the configuration. When I tried to apply it and load it, I get the following error. I tried uninstalling and installing again, but to no avail. Any help would be much appreciated. Thanks!

    below is the error log.
    ----------------------------------------------------------------------------------
    Getting installed packages
    checking isEnabled zimbra-core
    zimbra-core not in enabled cache
    enabled packages
    Newinstall enabling all installed packages
    Enabling zimbra-core
    Enabling zimbra-ldap
    Enabling zimbra-store
    Enabling zimbra-mta
    Enabling zimbra-snmp
    Enabling zimbra-logger
    Enabling zimbra-apache
    Enabling zimbra-spell
    Setting defaults...
    Setting local config zimbra_java_home to /opt/zimbra/java
    *** Running as zimbra user: /opt/zimbra/bin/zmlocalconfig -f -e zimbra_java_home='/opt/zimbra/java'
    checking isEnabled zimbra-store
    zimbra-store is enabled
    checking isEnabled zimbra-ldap
    zimbra-ldap is enabled
    checking isEnabled zimbra-store
    zimbra-store is enabled
    checking isEnabled zimbra-mta
    zimbra-mta is enabled
    MX: mailhost.lcsyb.com (68.54.153.163)

    Interface: 10.1.1.30
    Interface: 68.54.153.163
    Interface: 127.0.0.1
    Done
    checking isEnabled zimbra-ldap
    zimbra-ldap is enabled
    checking isEnabled zimbra-store
    zimbra-store is enabled
    checking isEnabled zimbra-mta
    zimbra-mta is enabled
    checking isEnabled zimbra-mta
    zimbra-mta is enabled
    checking isEnabled zimbra-spell
    zimbra-spell is enabled
    Checking for port conflicts
    checking isEnabled zimbra-ldap
    zimbra-ldap is enabled
    checking isEnabled zimbra-store
    zimbra-store is enabled
    checking isEnabled zimbra-logger
    zimbra-logger is enabled
    checking isEnabled zimbra-mta
    zimbra-mta is enabled


    Note

    The previous configuration appears to have failed to complete

    Saving config in /opt/zimbra/config.3440...
    Done
    Operations logged to /tmp/zmsetup.log.3440
    checking isEnabled zimbra-ldap
    zimbra-ldap is enabled
    Initializing ldap...
    *** Running as zimbra user: /opt/zimbra/libexec/zmldapinit
    FAILED (1)


    ERROR



    Configuration failed

    Please address the error and re-run /opt/zimbra/libexec/zmsetup.pl to
    complete the configuration.

    Errors have been logged to /tmp/zmsetup.log.3440

  2. #2
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    Default

    Hi and welcome to the zimbra forums.

    Did you update your hosts file per the quick start guide?
    If not, you can find more information here:
    http://www.zimbra.com/community/documentation.html

    If so, try:
    su - zimbra
    cd /opt/zimbra/libexec
    ./zmldapinit

    and let's see what happens.

  3. #3
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    I did make sure the hosts file was correct and it is. When i run the commands you gave me, i get this error:

    Failed to start slapd. Attempting debut start to determine error.
    daemon: bind(7) failed errno=99 (cannot assign requested address)
    slap_open_listener: failed on ldap://mailhost.lcsyb.com:369

    Thanks for the quick reply!

  4. #4
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    Quote Originally Posted by harris7139 View Post
    I did make sure the hosts file was correct and it is. When i run the commands you gave me, i get this error:

    Failed to start slapd. Attempting debut start to determine error.
    daemon: bind(7) failed errno=99 (cannot assign requested address)
    slap_open_listener: failed on ldap://mailhost.lcsyb.com:369

    Thanks for the quick reply!
    Well, why is it trying to connect on port 369? Usually it tries on 389. Is that just a typo?

    Also, an error 99 means that the address associated with the name cannot be assigned. This is often because when the computer performs a lookup, the ip of the name isn't local, therefore it can't assign it.

    what does
    hostname `hostname`
    return? It should be the IP of your network card. If it's not, then you need to change your dns and hostsfile to reflect that.

    john

  5. #5
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    Sorry.. it is port 389. When i run the hostname, it returns the correct host and ip address. Not sure where to go from here. Any suggestions?

  6. #6
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    Well, somethin's not right?

    Please post the following:
    cat /etc/hosts

    ifconfig

    su - zimbra
    zmdumpenv

    Be sure to use the code tag on zmdumpenv as there's a lot in there.

  7. #7
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    Not sure if it matters or not, but the machine has two NIC's in it, one assigned to my local network with an ip address of 10.1.1.30 and another one with a WAN address of 68.53.153.163. By dns server points to the WAN network address, so the hostname of mailhost.lcsyb.com resolves to 68.53.153.163.

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