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Thread: Problem with Zimbra Install - Pls Help!

  1. #1
    Join Date
    Sep 2007
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    Default Problem with Zimbra Install - Pls Help!

    Hi All, I am trying to get a new zimbra 4.5-7 installed on Ubuntu. The installed seems to go well until I get this error:

    Code:
    Setting defaults from saved config in /opt/zimbra/.saveconfig/config.save
       HOSTNAME=dsl027-139-174.dc1.dsl.speakeasy.net
       LDAPHOST=
       LDAPPORT=
       SNMPTRAPHOST=
       SMTPSOURCE=
       SMTPDEST=
       SNMPNOTIFY=0
       SMTPNOTIFY=0
       LDAPROOTPW=zimbra
       LDAPZIMBRAPW=zimbra
    Restoring existing configuration file from /opt/zimbra/.saveconfig/config.save...done
    chown: cannot access `/opt/zimbra/tomcat/conf/keystore': No such file or directory
    chown: cannot access `/opt/zimbra/conf/smtpd.key': No such file or directory
    chown: cannot access `/opt/zimbra/conf/smtpd.crt': No such file or directory
    chown: cannot access `/opt/zimbra/conf/slapd.crt': No such file or directory
    chown: cannot access `/opt/zimbra/conf/perdition.pem': No such file or directory
    chown: cannot access `/opt/zimbra/conf/perdition.key': No such file or directory
    Operations logged to /tmp/zmsetup.log.18172
    ERROR: service.FAILURE (system failure: getDirectContext) (cause: javax.naming.CommunicationException localhost:389)
    ERROR: service.FAILURE (system failure: getDirectContext) (cause: javax.naming.CommunicationException localhost:389)
    Setting defaults...Done
    Setting defaults from existing config...Warning: null valued key 'mysql_logger_root_password'
    Upgrading from  to 4.5.7_GA_1319
    Stopping zimbra services
    Stop failed - exiting
    UPGRADE FAILED - exiting
    Per above error, I am not sure why I see my hostname show as:
    HOSTNAME=dsl027-139-174.dc1.dsl.speakeasy.net
    I have set my hostname properly in /etc/hostname as:
    mx1.domain.com...

    Thanks in advance for any comments/suggestions that could help!

    Joe

  2. #2
    Join Date
    Oct 2005
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    Default

    It looks like the system is trying to perform an upgrade to an installation that does not exist.

    This is usually caused by the packages remaining in the db (in this case dpkg).

    Make sure you run the uninstaller script (./install.sh -u), the query dpkg to make sure zimbra is gone.
    dpkg -q zimbra*

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