Page 1 of 4 123 ... LastLast
Results 1 to 10 of 38

Thread: Can't open admin panel

  1. #1
    Join Date
    Sep 2005
    Location
    Rio de Janeiro, Brazil
    Posts
    4
    Rep Power
    10

    Default Can't open admin panel

    After a apperently successfull installation of Zimbra, when I open Firefox and point to https://mail.selulloid.com:7071/zimbraAdmin, the browser's window goes gray and nothing more happens! I checked and all the services are up, i saw the tomcat logs and everything looks like ok. What can I do?

  2. #2
    Join Date
    Aug 2005
    Location
    San Mateo, CA
    Posts
    4,789
    Rep Power
    19

    Default

    The screen is gray while it loads the application. Did you wait long enough for the app to load. The first time if your on a slow connection it may take some time. At this time we don't compress/optimize the admin UI like the regualar WebUI so it's a bit slower to load the first time.

  3. #3
    Join Date
    Aug 2005
    Posts
    821
    Rep Power
    11

    Exclamation Norton?

    Ive seen this once before with Norton Inernet Security 2005 running on the client machine. Can you *completely* disable Norton (temporarily) and see if this fixes the problem? If not, can you try getting to the admin console from another machine not running Norton?

    If this fixes the problem, can you provide the version of Norton you are using?

  4. #4
    Join Date
    Sep 2005
    Location
    Rio de Janeiro, Brazil
    Posts
    4
    Rep Power
    10

    Default

    Hi,

    Thanks everybody. I left the firebird working yesterday over the night, so I wait 8:00 hours. I don't have Norton Internet Security running, i'm using a linux machine. Anybody has some other idea?

    Hugs,

    Vanildo Vanni.

  5. #5
    Join Date
    Sep 2005
    Posts
    2,103
    Rep Power
    14

    Default logs?

    Anything in logs/zimbra.log?

    Can you reach the mail application? Does https work to the normal mail app?
    (zmtlsctl https; tomcat restart).

  6. #6
    Join Date
    Sep 2005
    Location
    Rio de Janeiro, Brazil
    Posts
    4
    Rep Power
    10

    Default Now working - the Admin,

    Hi,

    Thanks everybody. I got now the admin panel working, but the web client is not. I had already seen the cuase in another thread, when I try to login ever appears a message saying that my session is expired. I'll try to find again that thread and try to fix up this problem.

    Again, thanks all of you, folks.

  7. #7
    Join Date
    Dec 2005
    Posts
    94
    Rep Power
    10

    Default ?

    What did you do to get it working? I'm having the same issue.

    Update:
    I have found this in the tomcat logs but don't know if it's important:

    192.168.0.200 - - [05/Dec/2005:04:37:49 +0000] "POST /service/admin/soap/ HTTP/1.1" 404 1010
    Last edited by brained; 12-04-2005 at 09:59 PM. Reason: Update

  8. #8
    Join Date
    Sep 2005
    Location
    austin, tx
    Posts
    13
    Rep Power
    10

    Default

    I have this problem on some (but not all) machines with both the 381 and 436 builds... I have linux, XP and win2k machines in question... so far, all the linux machines work with firefox, but some of the windows machines (both 2K and XP) with firefox never "load" the login screen - it just stay's grey... I've waited upwards of 10 minutes and on the machines that it does come up on it loads in like 2-3 seconds... It loads fine in IE and most of the time in firefox, but I am unable to find any error messages in any of the logs for the server or the client... Some of the machines in question have symantec AV (version 9.0.0.338) and some don't... I've tried basic things, like clearing the cache, turning off the autoprotect for symantec, clearing cookies, restarting machine, upgrading firefox, trying the demo at zimbra.com, etc but firefox just sits there with a blank brushed metal screen...

  9. #9
    Join Date
    Sep 2005
    Posts
    2,103
    Rep Power
    14

    Default Av

    check your AV logs - we serve the javascript files as a big zipped file, so your AV software may be blocking it (or blocking execution in the browser.)

  10. #10
    Join Date
    Sep 2005
    Location
    austin, tx
    Posts
    13
    Rep Power
    10

    Default

    that doesn't fix the problem and not all of the machines that have the problem even have any AV software installed... turning off the AV software on the machines that have the problem and have AV software installed does not fix the problem...

Similar Threads

  1. Error message in Server status
    By Max Ma in forum Installation
    Replies: 20
    Last Post: 04-19-2007, 09:55 AM
  2. messed up, can't access admin panel
    By kamina in forum Installation
    Replies: 1
    Last Post: 05-12-2006, 09:13 AM
  3. open port 7071
    By pgrayove in forum Users
    Replies: 5
    Last Post: 03-30-2006, 09:08 AM
  4. The mailbox and mta dies in FC4 GA version
    By meikka in forum Installation
    Replies: 72
    Last Post: 03-16-2006, 05:30 PM

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •