Results 1 to 8 of 8

Thread: composing an email, doesn't seem to search shared contacts

Hybrid View

  1. #1
    Join Date
    Sep 2007
    Posts
    65
    Rep Power
    8

    Default composing an email, doesn't seem to search shared contacts

    I'm not sure what is going on here, but it seems as if a shared contact list is not searched for auto completion. That is, contacts I have in a shared contact list I've added to my address book, do not show up when I try to compose an email.

    Any ideas why? This is very weird, we have a company wide shared contact list, but no one can use it?!

    Note, that I found a similar bug in the bug database, but that was for searching via the contact list that pops up when clicking on the 'to:' button. In my case, shared contacts are not searched during autocomplete either. Are others experiencing this issue?

    One other thing. I must have three unanswered bug reports in, and five unanswered forum posts. Some of these things are blockers towards purchase. Should I be handling these things another way? Should I place all of these things on the desk of my sales rep?

    Certainly, some of these bugs are so annoying and so usability-destructive, that even after a labour intensive test rollout in our company, we are considering looking at other options at this point.

    Anyone, any suggestions?!

  2. #2
    Join Date
    Sep 2007
    Posts
    65
    Rep Power
    8

    Default

    I figured I might as well add this to this thread.

    Anyhow, since I can't search shared contacts when composing an email, I've decided to temporarily copy the shared global contact list to every user's personal email folder.

    Yes, this is an annoying and laborious process.

    However, I find that if I highlight .. say, 14 contacts in my shared address book, and then drag those 14 contacts to a local user's folder, it will only copy the first and last contact. The green +14 exists when I drop the contacts into my private list, but the popup box at the bottom left of Zimbra states "2 contacts copied", and only 2 are copied.

    I'd like to pause here a moment, and state something that needs to be said. Zimbra seems like a great product, and it likely will be. However, right now it is sorely lacking a stable version. Frankly, I'd be happier if the entire Zimbra devel team stopped 5.0 entirely, and focused the next 6 months on 4.5.7 and stability issues. It's just way too buggy, and I'm extremely concerned about 5.0. I just can't see it being bug free, and since 5.0 seems to be the solution to all of 4.5.x's problems, you can understand my concern.

  3. #3
    Join Date
    Sep 2007
    Posts
    65
    Rep Power
    8

    Default

    Odd. Not only can I not drag and drop these 14 contacts, since only 2 contacts actually copy across from the shared to personal contacts, I can not even individually copy these contacts over. That's right, I can't drag and drop some of these contacts over, regardless of what I do.

    Is anyone else having these odd problems?

  4. #4
    Join Date
    May 2006
    Location
    USA
    Posts
    6,242
    Rep Power
    21

    Default

    I have to run somewhere - and I'll hunt down the open RFE's/Bugs/Comments for the above when I get back, but do note: http://www.zimbra.com/forums/announc...-released.html

  5. #5
    Join Date
    Mar 2006
    Location
    Massachusetts
    Posts
    965
    Rep Power
    10

    Default

    The bug you are looking for regarding the auto-complete of shared address books is 11141

  6. #6
    Join Date
    May 2006
    Location
    USA
    Posts
    6,242
    Rep Power
    21

    Default

    For the other issue:
    Please add your notes to the bottom of this bug (it's unconfirmed) Bug 20342 - Cannot copy more than 2 contacts in web interface
    But before you do so please retest on 4.5.9 so that they know it's not wasted effort

Similar Threads

  1. Zimbra fails after working for 2 weeks
    By Linsys in forum Administrators
    Replies: 10
    Last Post: 10-07-2008, 01:42 AM
  2. Replies: 0
    Last Post: 09-06-2007, 02:48 AM
  3. need advice on configuring zimbra to work with fax server
    By pheonix1t in forum Administrators
    Replies: 0
    Last Post: 07-11-2007, 08:46 PM
  4. upgrade to 4.0.3 antispam does'nt work
    By lucanannipieri in forum Administrators
    Replies: 14
    Last Post: 11-07-2006, 03:56 AM

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •